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Cook's Plumbing, Heating and Air Conditioning

Cook's Plumbing, Heating and Air Conditioning

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3.9 Google Review
1603 2nd Ave E, Owen Sound, Ontario, N4K 2J6, Canada
(519) 371-0605 justcallcooks.com
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Google Reviews

Refresh Reviews 3.9


Apr 18, 2018
Recently had to call on Cook's to address a 'no heat' issue in a rental property. Between the office and service technician, communication was great and ability for me to understand what happened and what needed to be addressed was handled well. Appreciated getting two calls from service tech including follow up on invoicing as it related to warranty on new equipment that was installed. Price was as quoted. Tenant was pleased with timeliness of service. I will definitely use Cook's again.

Apr 22, 2018
We have recently had a new heat pump installed in our home. The Cook's team excelled in all areas. Luke was very knowledgeable when first contacted about various products available. The quote was clear and acceptable. The installers knew their trade well and very professional while in our home. The installation time was as estimated and a complete clean up when done was appreciated. We use have always had good experiences with Cook's for all our plumbing and heating needs. We'd highly recommend their services.

Mar 31, 2018
After a flooding in my downstairs, Cook's was very quick to get me a quote for a sump pit and pump, and had me booked in less than a week later. The staff both in the office and on the job were polite, knowledgeable, and willing to answer any questions or address any concerns I had. I would definitely recommend Cook's if you are looking for prompt and respectable service.

Apr 17, 2018
I love Cook's! They arrive on time and they fix what they are supposed to fix. The service techs are awesome and the office folks are great too!

Dec 22, 2017
Came to my house and to look at my fireplace. It was not repairable so I asked them to replace it. They agreed to and get back to me with a price. 4 days pass with no response, so I called and they responded that they would get back to me right away. 3 days pass so I called again they said they would call back in 1 hour. 1 week passes so I gave up. Its not a cheap fireplace. I paid 4000$ and had it replaced by Anderson Group who responded quickly even though they were very busy. This was late October and weather was getting cold. What poor professionalism. At least return the call and tell me you don't want the business. I promise that word of mouth can cost a business money.

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