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Brian Johnson & Sons Plumbing & Heating Ltd.

Brian Johnson & Sons Plumbing & Heating Ltd.

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98 Ontario St S, Lambton Shores, Ontario, N0M 1T0, Canada
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Oct 21, 2018
After they came out to my home to assess the job, I was given a quote of between $500. and $800 dollars to install, to code, just the venting for my Napoleon gas stove. I was never informed that it would be any more than that and when I received my invoice it was for $1800. They charged me for material that was for high wind, which was not at all needed. I was disappointed to see multiple scratches on the venting which were covered up with a sharpie. I'm not sure if they did that or if they charged me for new material and installed used material. That would not surprise me because although they didn't use my venting that came with the stove...they did keep it. I did stand my ground and they took money off of their invoice but it was still way more than my quote and certainly not worth the bad experience. I put a lot of trust in them and I feel like they took advantage of me.

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Mon:9 am - 5 pm
Tue:9 am - 5 pm Today
Wed:9 am - 5 pm
Thu:9 am - 5 pm
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Sat:9 am - 3 pm

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