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Roy's Plumbing Heating & Cooling

Roy's Plumbing Heating & Cooling

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4.4 Google Review
140 Cooper Ave, Tonawanda, New York, 14150, United States
(716) 873-5000 justcallroys.com
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Google Reviews

Refresh Reviews 4.4


May 7, 2018
Roy’s was great with either sending out emergency service when my furnace went out or giving me a prompt appointment next business day. I chose to wait and the service fee was waived! The appointment was set and confirmed that same day for Monday. The technician Jeffrey Steinborn was great! He was professional, honest, and friendly. He took great care to explain what he was doing and the pricing was up front so I could decide what I wanted to do. The fee was very reasonable and the repair completed promptly. I have used Roy’s for several plumbing jobs in the house and will continue to do so due to their reliability and quality work.

Apr 19, 2018
Nick was our technician , he was very helpful and so polite. Very nice and knew exactly what the problem was right away. I will definitely use Roy's again in the future. Reasonable price. Very happy with my service!! Wish more companies had people as nice as Nick. And I loved the quick response from the company. Even the women over the phone were very nice and helpful. Thank you for great customer service!!

Mar 29, 2018
I needed my sump pump replaced, wanted to add a water pressure back up system and had them install a new garbage disposal that I had purchased myself. I had installed our previous disposal myself but I figured they were already coming so I would have them install the new disposal. First of all, the work was excellent. My main problem was with the cost. When I questioned the high rates, $285 to install the disposal and $542 for a new sump pump and installation, I was told that they have pricing set by "job" not by actual time necessary. That was the least expensive model of sump pumps. Another model was $300 more. Since you are charged a fee for having them show up at the door I decided to have them do the work but I had a feeling the jobs would not take more than an hour. They had two plumbers, one was experienced, and the other one seemed to be learning on the job. Either way, each one was done within an hour. In hindsight I should have trusted my instincts and paid the mandatory "visit" fee and hired another company. If you take the cost of the pump out of the equation I paid $285/hr and $392/hr respectively more than double the highest national average. I will never use this company again because they are taking advantage of people.

Apr 16, 2018
Fast, efficient, courteous and reasonably priced service. Highly recommend Roy’s Plumbing. Technician Tim worked neatly and quickly, good clean up and thoroughly explained what was wrong and what was needed. Needed work done quickly called at about 11:30 AM, was told I could be scheduled between 2-4. Office called at 1:38PM and advised technician was on the way. Very pleased with entire experience.

Apr 26, 2018
Roy's ROCKS! We've used Roy's for years and years and have always been satisfied with them. The caliber of professionals, most recently Sean O'Keefe, are always courteous and treat your home with respect. More importantly they get the job - whatever it is - DONE! Thank you Sean and the rest of the Roy's Plumbing team for being there when we need you. I highly recommend them!

INDUSTRY BLOGS

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures, and epochs,...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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