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Shanks Plumbing & Heating Ltd

Shanks Plumbing & Heating Ltd

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4.2 Google Review
717 Mt Pleasant Rd, Toronto, Ontario, M4S 2N4, Canada
(416) 481-7215 www.shanksplumbing.com
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Google Reviews

Refresh Reviews 4.2


Jun 22, 2019
When i called Shanks Plumbing Cathy answered the phone right away which was refreshing. We discussed my situation and as luck would have it, she could have Jon stop by within the hour. Jon was Polite, courteous and professional. Work was completed in very good time considering we are Downtown Toronto. I would and will recommend Shanks Plumbing anytime some asks 'Do You Know a Good Plumber'

Jun 24, 2019
Worst plumbing service ever! Tenant called them in to investigate a leak in the house, they found Nothing the first day and left with an invoice of $180. Tenant called them the second day as leak remains, they started working without quote and my consent and left with an invoice of $1290+, and admit themselves the problem Remain Unsolved. I took photos and consulted a trust worthy plumber and get an entirely different diagnose of the leak and quote of $250. Shame on you Shanks! You are conducting a dirty business, you lost your professionalism and honesty! Whoever founded this company 70 years ago will be disappointed how you are carrying the brand right now!

Nov 14, 2018
Nov 5 2018. Service was completed at our home in midtown Toronto, at the time set up. I would not hesitate to use Shanks again in the future. I would also recommend them to my friends. Mark, was the service person and he was knowledgable and took the time to explain to me what was being done. Thanks, Mark.

Feb 21, 2018
I have had three different plumbers visit from Shanks and stay as satisfied as ever. First, they're very courteous, even personable. They do the job without turning the customer into an assistant, and they don't break or damage anything else in the process of doing their repair! Last, they don't leave a mess for the customer to clean up. Everything they fix stays fixed too, so I am happy to pay their middle-range price as I am getting long-term value. Now, what's the matter with that?

Jun 10, 2018
I have always had excellent, prompt service from Shanks and have used them for plumbing concerns about 4 times over the past 5 years. During the freezing cold weather in January when it seemed like everyone's pipes were freezing and bursting, Shanks was able to send someone out within a few hours of me calling and had my pipe repaired and my water back on very quickly. The plumbers who have been sent out and the staff on the phone are always friendly and helpful. I recently had Dave come out to give me some advice on repairing a bathroom that is poorly insulated. He gave me excellent advice and referred me to reliable trades people who were more than willing to set up appointments to give me quotes based on his referral. Thank-you Shanks for your experienced, honest help and suggestions.

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