Get to the top of the directory by claiming your business!
Arctic Plumbing and Heating

Arctic Plumbing and Heating

Claim Business
5.0 Google Review
2125 Richardson Hwy, North Pole, Alaska, 99705, United States
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 5.0


May 2, 2018
I actually give the service done by Mr. Jim Johnson a 5 star review. He was very professional and courteous. The reason for the 3 star review is due to a conversation I had with the lady who works answering the companies phone. First off, I called Jim on a Sunday due to a water leak in my ceiling. He was nice enough to help me out and told me over the phone that it could wait till Monday to avoid the emergency service charge. Monday morning Jim came to the house and repaired the leak, he even had to go back into town to pick up a part that he did not have. When it came time for the bill, he added what was needed and told me the charge was $225.50. I paid VIA square, and noticed when the receipt came through that I was charged $275.50. Jim apologized and wrote on the bill that I was owed $50.00. Fast forward to today, I called to inquire on how the money was going to be refunded, NOT to complain that the money has not shown up. Those words never came out of my mouth. I was told that $48.00 was going to be refunded. When I asked why it was not $50.00, I was told that it looked like Jim wrote the wrong numbers down. Even though it states, handwritten from Jim, that I was owed $50.00. I was then told that Jim also did not include a 3.5% charge for me using a card. Well, in the photos provided, nowhere on the original receipt does it state that 3.5% will be charged for card use. After a little discussion, the lady on the phone grudgingly agreed to pay the $50.00, was short in talking to me and hung up. Again, mistakes were made by both parties, but the way a customer oriented company handled it was wrong in my opinion.

Mar 6, 2018
Arctic Plumbing was there for me fast when the bottom unit of my duplex flooded! Later on I was having issues with the well while deployed overseas and Jim was there within hours two days in a row until the problem was fixed for an affordable price. Want peace of mind, quality work and savings??? Go with Arctic Plumbing, they have proved themselves several times to be the most professional and caring people in the business.

Dec 1, 2017
I contacted Arctic Plumbing and Heating in a pinch for a rental home undergoing renovations in North Pole. Diana showed exceptional customer service by listening to and understanding my situation; and working with me to arrange service. The work ended up being WAY more than the crew bargained for, but they completed the job with professionalism and tact.This company beyond exceeded my expectations at one of the busiest times of the year. Arctic Plumbing and Heating treats its customers with care and understanding .... not just another dollar.

Sep 29, 2017
Arctic Plumbing is the premier company in Fairbanks when it comes to plumbing and heating repair! They diagnosed and repaired my boiler within 2 hours! The employees were professional, courteous and excellent at their job. The service is unparalleled in the Interior. I highly recommend them for any plumbing and heating needs in the Interior.

Sep 29, 2017
Chase and Jim over at Arctic Plumbing and Edstrom Construction fixed the major commercial plumbing problem we had at the River Mall. They replaced main water supply lines and sewer lines. They even interfaced directly with our property insurance to ensure coverage of our freeze-damage claim. They did a great job!

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Plumbing Near Me