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Immediate Response Plumbing, Inc.

Immediate Response Plumbing, Inc.

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3.8 Google Review
13106 Lookout Ridge, San Antonio, Texas, 78233, United States
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Mar 17, 2018
Stay away! We bought a house in October and one of the leak repairs after inspection was done by this company. After their repair the whole sprinkler system quit working, which may not been their fault (there is "but" later), after going back and fourth for a few weeks I had to involve previous owner and he spoke to this company owner. Immediate Response lied to him that they will take care of everything. They just never contacted me. Anyways since November came around I turned the sprinkler system off for the winter and figured that I will deal with this in Spring. Now it is Spring, and I wen't to turn on the sprinklers - no dice, but, and here is a BUT - the repair they did is leaking again and I suspect it's been leaking the whole winter and my water bill without using sprinklers is much higher than at our previous house where we didn't have a sprinkler system. Conclusion! The usage was the same, I've been paying $30 more a month on a water bill than usual (at first I attributed it to higher water pressure, but it's not higher than previous house (80psi)), SAWS uses these winter months to calculate sewer charge that will be applied for the whole year. Today I actually saw the leak! They did piss pour job, and now I'll be paying for it for the rest of this year with a higher water / sewer bill. By the way they charged close to $600 to replace 1 solenoid valve, and couldn't even do it right!!

Jan 18, 2018
Gus and Mike showed up on time and quickly diagnosed a leaky faucet in our tub. They took the time to explain to me the problem and fixed it quickly. I will be using them in the future for any plumbing needs. On a side note, the receptionist I spoke with several times, a young lady, was extremely pleasant to speak to! Thanks again!!

Apr 18, 2018
Excellent service. Wonderful staff. I highly recommend.

Jun 12, 2017
I have used Immediate Response Plumbing three times now and they are GREAT. First two jobs were pretty standard -- some bathroom upkeep and installations. All were done quickly and for a good price. Easy to schedule -- a phone call and a few texts. The latest job, however, was a big one. IR Plumbing discovered a water leak underneath our living room, originating from somewhere in the raised foundation. This was an emergency that needed to be taken care of ASAP, and Tony sent out a plumber within a couple hours. The plumber very quickly determined the location of the leaks, but repairs would require replacing a dozen feet of pipe and several connectors. It was night time and raining at this point, and I expected him to say that he would come back in the morning, but he said he'd run to his truck now and get materials and would fix it immediately. Three hours later he emerged from underneath the house, covered in dirt and mud, not a single complaint or moan or anything, smiling at having completed all repairs. This is a great company with a great crew. I am glad they exist

Apr 29, 2017
Michael (Plumber) came out to our home to make necessary repairs on our lower level bathroom sink, which he handled excellently. His professionalism to the time he promised to arrive and completion of the job was above and beyond what I have ever seen from contractors. Michael explained every step of the process, allowing me to make educated choices for required repairs. These plumbers in San Antonio has earned my respect and trust and we welcome using the company again for future projects. We will certainly not hesitate to recommend Immediate Response Plumbing to friends and family when they are in need of repairs offered by these plumber San Antonio. Job well done!! Thank you.

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