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Big Blue Plumbing

Big Blue Plumbing

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4.8 Google Review
768 Stewart Ct, Alameda, California, 94501, United States
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Refresh Reviews 4.8


Jun 24, 2022
I had an initial visit with Big Blue Plumbing and received an estimate for several potential residential plumbing projects. Although I will need some time to review the estimates, I was impressed with the professionalism of the technician (Augustine) who visited as well as the owner of the company (Paul) who also came out for the initial visit. They were patient, answered all of my questions, and took the time to explain how potential projects could be completed. They also were very knowledgeable and made sure I understood their suggested solutions to a variety of my plumbing concerns / issues. I haven’t determined if I will use this company yet, but so far, I am impressed with my initial dealings with them.

May 18, 2022
I had a damaged sewer pipe underneath the sidewalk in the front of my house in Alameda. Big blue plumbing gave me an estimate which I excepted. They did the work exactly as described, quickly and very well. The total price turned out to be less than the estimate, because some things wound up not having to be done. I appreciated that they updated the price based on the services actually provided. They identified that I needed a new incoming water pipe from the sidewalk to the house, and had no problems with me allowing my normal plumber to do that job. Their estimate For the new water pipe was significantly higher than what my normal plumber charged, and their estimate for fixing the sewer pipe under the sidewalk was quite a bit higher than what they actually charged. This is my only caution, is to get multiple quotes and discuss the job thoroughly so you understand all of the charges and what work is necessary and what work is voluntary. With this said the office staff was perfectly wonderful, and all plumbers and technicians that came to my house were perfectly wonderful also. Also big blue was able to come very quickly, while I was having trouble getting other plumbers to come at all for the sewer pipe issue. I can highly recommend big blue.

Jun 3, 2022
Big Blue Plumbing replaced all of our original 1954 galvanized water pipes with copper pipingf last week and added capacity to our gas line. Their staff and owner were responsive, careful, thorough, and did a great job. Owner Paul Gerrard responded immediately when we discovered a small problem after the crew had left for the day. UPDATE 2022-06-03: Our hybrid boiler showed repeated electronic faults that took a while to diagnose but Big Blue kept at it until they found at least a temporary fix for what may be an error in the Manufacturer’s specifications. Stay tuned….

May 16, 2022
I would like to publically thank Jack for fixing/replacing my toilet today. The toilet unexpectedly started to leak water all over the bathroom floor when he was inspecting my toilet tank leak. Jack quickly and calmly determined what needed to be done and got the situation under control. He gave me a couple of options to get it repaired, and I chose to get a new toilet. He arranged to pick up the replacement toilet and was back in less than an hour and a half ready to install. Installation went smoothly. I really appreciated his cheerful demeanor. I would recommend him to anyone that needs a unexpected plumbing repair.

Aug 3, 2022
Javier was super quick and helpful, he offered me suggestions and let me run to the plumbing store to grab a new faucet, he installed it for me when I brought it back. Quick and easy thanks Big Blue

INDUSTRY BLOGS

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