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Ernie's Plumbing and Sewer Service

Ernie's Plumbing and Sewer Service

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3.0 Google Review
3795 Pacheco Blvd #c, Martinez, California, 94553, United States
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Jul 28, 2018
Great Service! Came out same day and on a weekend even. I have tenants so the issue could not wait. I have been through a string of bad plumbers. I am sticking with Ernie’s from here on out!

Apr 9, 2018
Comes over to fix a leak, leaves with my water heater disconnected. Call in to have my water heater reconnected and they tell me they’re busy and will be out when they can...don’t mess up the first time and you won’t have to come back

Nov 17, 2017
Had to call Ernie's for an "after hours (5pm)" emergency after my shower faucet broke. The woman that took my call - named Andy - said she could send someone out between 7 - 9. I agreed and then realized that I wasn't aware of the charge for service. The technician that came out named Chris was excellent. He did a good job. Chris informed me that the emergency rate was $298 an hour! RIDICULOUS! I never would've used them at $300 an hour. I called Andy back to see what she could for me and she was AWFUL. She said "It's not up to me to let you know how much it costs - you didn't ask me". Not really the answer or the response that I was hoping for. To me this is VERY shady business practice and just horrible business practice in general. I was encouraged to call the office the next day to speak with Josh, the Manager. While initially apologetic about my bad experience he promised that he would talk to Andy about her professionalism. Well that's great, but does nothing for the price gauging. I told Josh that I was happy to pay but was hopeful that I could pay the regular- non emergency rates. I was told no. Oh by the way, they mark up whatever product you need by 65%. My guy literally drove 2 miles to HD, bought a cartridge, then drove back and charged me 65% more! Josh also informed me that if they gave money back every time someone complained, that they'd be broke. I find that really hard to believe after they just blatantly raked me over the coals. I'm certain that I am not the first that used Ernie's to feel this way. SHADY

Jan 19, 2017
I love this company, the service was excellent, the tech was great, and arrived when he was supposed to. Everything was fixed and the cost was very reasonable. I will never go anywhere else.

Nov 27, 2016
Daniel did a great job. Explained everything he did and showed me what I could do if the problem happens again. Also told me at what point a plumber should always step in. I guess we found the plumber for our new house.

INDUSTRY BLOGS

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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