The Plumbing Gallery

Todd, Anthony and Dan are some of nicest people I've ever met, and they have set the Gold standard for service. The Plumbing Gallery was recommended by my contractor for a small bathroom remodel. I didn't want your standard Home Depot/Lowes fixtures, but being that it is a small hallway bathroom for my kids and guests, I wanted something that would fit the look we were going for, clean and modern, and wouldn't look dated in years to come. On my initial visit with my wife and kids Todd was very patient and explained a lot to me that I never even thought of, such as how the different manufactures are "systems" and have proprietary roughing. I saw some beautiful fixtures that honestly I'll probably be looking at when we remodel our master bath, but he pointed out a few systems and we found exactly what we were looking for. We started with the shower fixture first. He pointed out something that I never saw before. Essentially the shower could rise or lower along a mount. My kids can keep it lower now and raise it as they got older and taller. My wife loved it. He had the roughing right there in the store as that was what our contractor would need before he could do the tiling. Once the shower fixture was picked, he showed us the faucets, and tub filer within the system and it couldn't have been easier. Honestly the hardest part was picking amongst the beautiful fixtures. We were gutting everything including the tub and commode, and I was looking at the Toto series and Todd explained a bit about how their system worked. Shortly thereafter, we had to leave for my daughters activity, but I purchased the roughing with the intent of returning to purchase the fixtures. The next day I returned and Todd was busy with another customer so Anthony took care of me. Todd already had everything pending in the system when I noted to Anthony I still needed to pick a commode. Funny enough, there is more to a commode than I ever thought. Anthony explained what the current code is, and the differences within the Toto systems I was looking at. He also told me about "comfort height". I would have never known, or even thought about what goes into the design of a commode. It's a commode. I went with Anthony's recommendation and he was right. Initially my concern was getting the fixtures in as not to delay my contractor. Obviously the big box stores have the things on the shelf right in front of you, but this was a non-issue. Everything I ordered was available for pick up the next day. I had visited another showroom and they were saying at least a couple of weeks. When I went to pick up my order, I was literally 1/2 mile away from the showroom on Camden, stuck in rush hour traffic. The store closes at 5:30PM and I was about to call and let them know I simply wasn't going to make it because of traffic. I made a wrong turn, which actually helped me avoid traffic and I got to the showroom about 10 minutes before it closed. I met Dan and was telling him about my saga and he just looked and me and said, "If you're ever going to be late to pick up your order, just call me and let me know and I'll wait for you." I couldn't believe it. I thought he'd just want to close up and go home, but we ended up chatting a bit about a TV show I happened to be wearing the T-Shirt of, and then he gave me some good advice about keeping all the manuals for the fixtures because they have the manufacture part numbers in case I ever needed replacement parts. Then he helped me load all the stuff into my vehicle. I have to say The Plumbing Gallery gave me complete 5 Star service. I will recommend them to anyone looking for fixtures and I will definitely go back to them when I pull the trigger on our master bath remodel. They not only know what they are talking about, they are some of the nicest people I've ever met. Our bathroom is now done and I couldn't be happier with the way it looks. The fixtures were exactly what we wanted.

Our design team at Case Design/Remodeling looks to The Plumbing Gallery for both their extensive expertise in plumbing products and the quality time and attention they devote to our clients. We consider their showroom as an extension of ours and as a place where we can meet with clients to view the many options for their kitchen or bath remodel and have their questions answered by a team of qualified experts. Owner Anthony Reitz leads the highly knowledgeable team at The Plumbing Gallery and his commitment to exceptional customer care aligns with ours. We are proud to partner with this team on many of our kitchen and bath projects.

After being discouraged from attempting a DIY repair at a plumbing supply store around De Anza/85, I ended up here. Dan was amazingly helpful, copied the exploded views of the Grohe valve, helped identify the parts and ordered them for next day delivery and provided valuable advice on how to complete the project... And I did. Thank you, Dan, I'm coming back whenever I need any plumbing fixtures or supplies!

I'd like to take this opportunity to thank Todd at the The Plumbing Gallery for his exceptional service. I was in need of a replacement toilet with certain size restrictions. Todd was extremely helpful in my selecting a new toilet that would fit in the space I had, showing me different options, and discussing all aspects of my purchase. Todd also assisted me in selecting a Plumber to install my new toilet, set up the appointment for me, and when the toilet arrived, loaded it into my car. I would highly recommend The Plumbing Gallery for any plumbing needs. I know I will definitely visit them for any future projects. Thanks so much.