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PR Plumbing, Heating & Air Conditioning Inc.

PR Plumbing, Heating & Air Conditioning Inc.

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3.7 Google Review
4296 E Ashlan Ave, Fresno, California, 93726, United States
(559) 244-0440 prplumbingfresno.com
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Google Reviews

Refresh Reviews 3.7


Mar 8, 2018
They work around my hectic work schedule and service me on a Saturday which they normally don't work Saturdays (thanks Dan!). The staffs are friendly and very courteous. I would highly recommend P&R Plumbing to family and friends.

Feb 6, 2018
PR Plumbing and AC has helped me twice so far. The first time I was moving from Fresno to Clovis in Sept of '17 and the AC at the old house went out mid-day Sunday. It was 105 and packing was miserable... PR came out within a couple hours, diagnosed and replaced a bad part, and the AC was on again!!! #2 was last week when they came to the new house because my hot shower was only lasting about 8 minutes. they came and replaced the water heater yesterday and I got a 12 minute shower without adjusting the valve at all!!! The installation looks great, everyone I talked to at PR was professional and knowledgeable, I recommend them highly!!!

Dec 26, 2017
I seldom write reviews, but our experience today with P R plumbing deserves being shared. The young man (Thomas) that came to our rescue was polite, knowledgeable, thorough and we greatly appreciated him. He did a great job under very stressful circumstances. We had multiple leaks in our waterline in a vaulted ceiling (about 18' high). Thomas worked at it from both directions, until he had repaired every leak, explaining what and why for each step. I highly recommend PR plumbing, and thank Thomas for the great job he did.

Dec 20, 2017
The secretary is incredibly rude and simple questions are answered with a horrible attitude. At one point I was told to calm down, and in reality she was the only one escalating the unfortunate incident. I eventually got fed up with her attitude, hung up and got a contract with another wonderful company with good techs AND a very sweet and respectful secretary. PR Plumbing, you should look into employee reviews, it might save a few lost customers or lost contracts a month. It's a shame to have such talented techs when the face of the company is so rude and disrespectful.

Mar 3, 2018
One of their employees came into my home and went into my bathroom to steal my pain meds. I reported it to the owner and i was told he would be fired. When i had to call my home warranty company again a year later they sent this company out again. I asked the employee if the guy was still working there and he said that he was. I didn't tell him why i was asking though or he probably wouldnt have told me. Then i tried calling the owner to follow up to see if this was true and after leaving multiple messages i never received a call back. A few months later i called again and no call back. I mentioned why i was calling in the voicemail so im assuming thats why he didn't call me back. They hire sketchy people. I will never call them out to my home again. I didn't have a choice of who the home warranty company would send out but I've canceled the warranty and I have no regrets. I never had any problems with their work though except for the timeliness. They did improve the timeliness issue over the years. I could have written this review years ago but I still had the home warranty so I didn't want bad service because of my bad review. If the owner sees this you know who I am and you know who the guy I'm talking about is. I only wanted to know why he was not fired. I was able to get your employee to admit what he did and he lied about why he did it. I'm sure he went on to steal from multiple elderly people who put trust in a technician.

INDUSTRY BLOGS

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