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Mr Drain Plumbing

Mr Drain Plumbing

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3.0 Google Review
5424 Sunol Blvd, Pleasanton, California, 94566, United States
(925) 353-2687 mrdrain.com
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Feb 28, 2018
Barrett and his partner were professional, but Barrett was immediately extremely convinced about our toilet problem. I had disconnected the toilet and had it ready for removal to inspect our sewer drain for clogs, as this toilet has overflowed 3 times in the past several months. Barrett immediately diagnosed the problem as a clog within the toilet caused by calcium deposits. He surveyed 2 other Toto toilets in our house and confirmed the same problem in one of them. His prognosis was to replace the defective toilets, which were only 3 years old or newer, as they were unrepairable. I later inspected the toilet I removed and discovered absolutely no calcium obstruction. Not sure of the employment relationship of these technicians, but they voiced extreme discontent with their working schedule. Office personnel were either less than pleasant, or extremely hard to understand (French accent person for the initial call - I could not understand him or get him to understand the purpose of my call). Will not use you again.

Sep 12, 2011
I have nice tenants living in what used to be our father's home, a small bungalow. My tenant called to say when they had a shower or used the kitchen sink water was pouring out the bottom of the toilet in the main bathroom. I called ANOTHER company and the assessment was the toilet was clogged and should be ok for a while (maybe 6 months), but eventually the 'old iron stack' may need to be replaced. He charged $378.00 and did not check if the problem was sorted out by running the shower....next morning same problem! I called this company back and they said they would have to charge me again (for use of the camera and removing the toilet as he had done the day before). So, I decided to look for another company... I found Mr Drain Plumbing on internet and spoke with this company. They seemed to understand the problem, came over that day, confirmed the 'stack needed to be replaced...1day job, no damage to the bathroom wall, $2,000 (+HST). Next day...the job was finished by 5:30 pm, no damage to the bathroom, and I SAVED! $2,800 (before HST!) They showed me the 'old stack' which had so much build up over 60 years that the 3" (diameter) stack had an opening the size of a quarter, amazing this problem didn't happen sooner. I am so thankful that I found this company Mr Drain Plumbing. There confident assessment were reassuring, and they came through...JOB WELL DONE and at a huge savings to me! My tenants were so pleased that this job was done so efficiently with little inconvenience to them. My advice...gets a couple of over-the-phone estimates first (even if it is an emergency like mine...it could save your time and money in the long run!)...but make sure Mr Drain Plumbing is the first company you call! Thanks so much Mr Drain plumbing!!!

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