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Pros Plumbing and Rooter

Pros Plumbing and Rooter

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4.6 Google Review
16860 Joleen Way #Unit 6, Morgan Hill, California, 95037, United States
(408) 782-4960
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Refresh Reviews 4.6


Jan 15, 2018
On Sunday evening, about 6:00 pm, the shower diverter handle (that turns the water flow on and off) broke off in our bathroom and we couldn't turn off the water. I had to turn off the main water feed to the house to stop the water from gushing out of the faucet. I went online to find a plumber who could respond that night. I found ProsPlumbing & Rooter. I called and the lady said that she could have someone out here by 8 pm. The plumber and his assistant arrived about 7 pm (a good sign), looked at the fixture and said they had to return to the shop to get the replacement part (not unreasonable). When they returned, the plumber went about extracting the faulty part and installing the new one. There were 2 additional parts that needed to be installed with the replacement part before the handle could be put on but the plumber said that he wasn't sure how they went in. I had to have my son-in-law show the plumber how they were connected and do the work himself (while the plumber looked on [not good]). In the end everything worked but I was not pleased with the plumber's inability to figure out how to get all of the parts put together. I mean, seriously, this is his profession! For all of this the original bill was $389 (for about 1 hours labor + the part). The assistant apologized for my son-in-law having to figure out how to get everything put back together and said that he had been authorized, by his office, to give us a 10% discount, which resulted in a final total of $350.10. Now I understand that this was after normal hours on a Sunday evening but the going hourly rate in this town for a plumber is $128 and the part cost $65 (I looked it up on Amazon) probably less for the plumber. So I could understand maybe $250 ($300 if you want to go crazy) for the repair but $350 struck me as excessive.

Nov 28, 2017
My floors just started seeping at the horrid time of 11-12 at night. I couldn't shut off the water to the house because of the special tool required. I really tried. Freaking out, I called Pros. Someone answered right away and sent someone over within the hour. Awesome people! 5/5

Sep 28, 2017
I had a pretty good experience with OC Plumbing. They were contracted by our home warranty company to fix sheet rock &were very professional in conveying time, schedules etc.

Oct 4, 2017
The best highly recommended Dan came out here did a very professional work with a very reasonable price very thankful with his work lifesaver

Apr 8, 2017
Mike and dru are great people very helpful no hesitation to get the problem fixed thanks

INDUSTRY BLOGS

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


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