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Jones Plumbing & Heating, LLC

Jones Plumbing & Heating, LLC

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3.8 Google Review
9 Juggernaut Rd, Prospect, Connecticut, 06712, United States
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Refresh Reviews 3.8


Apr 6, 2018
Chris was very helpful. I had a hot water stem that would no longer stop the water from flowing. I explained to chris and send him picture. He replied back and said he can fix it. I called on a Monday and he was able to come Thursday. When I called he did explained he had other job he had to finish. I told him I understand and appreciate his honesty because if I had a big project I would like him to finish that project before taking other jobs. So I was ok he was able to come on Thursday. Even then he came earlier and was able to remedy the issue. He waited for me to arrive so we can meet. He is very professional and kind. I would use him again.

Jan 6, 2018
Chris was very professional & knowlegable..resolved a problem I had with my water heater. Great service! Highly recommend Jones Plumbing & Heating!

Aug 5, 2017
We were recommended to Chris by a few family members when thinking of installing a dishwasher. We tried to contact him for a quote, he was difficult to get a hold of and a week and a half later he finally came and quoted us $350. In the mean time, we had to get an electrician to install an outlet for the dishwasher, and while trying to do that, our water heater broke. It was a friday, and we texted Chris to see if he could help us out. He replied simply "I'm too backed up". So having a 1yr old baby, we needed hot water for the weekend. We reached out to another plumber who came right away and had a new water heater installed less than 4 hours later for a great price. We decided to ask this new plumber for a quote on the dishwasher since we were so happy with his work, and he quoted us $300.. $50 cheaper than Chris. But we didn't get that quote until after we texted Chris to set up a time and day to come so even though he hadn't given us a time and day yet, we cancelled early to let him know before he scheduled it. He replied with "good don't call me no more. You have your plumber. Waste of time. And I knew you were." Don't worry Chris, we won't be calling you ever again and neither will our friends and family. Very rude and unprofessional.

Jul 7, 2017
Saw the reviews and wanted to give them a try. I called and left two messages and never heard from them. Moved on to a more reliable plumber.

Jan 6, 2018
Reliable, answered my call quickly, fixed the problem in this cold weather! Thank God!!

INDUSTRY BLOGS

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