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Jim's Plumbing & Irrigation

Jim's Plumbing & Irrigation

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3.2 Google Review
6915 Partridge Ln, Orlando, Florida, 32807, United States
(407) 679-4173
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Refresh Reviews 3.2


Mar 15, 2018
I called Jim's Plumbing to fix and issue with tree roots compromising the drainage line from the house to the sewer. They came out and found the issue and gave me a quote based on the work that needed to be completed. In the middle of the job they found out that it was over-scoped the time for the repair and adjusted it down saving me money on the repair. I couldn't be happier with the staff there: Darren (Estimator), Gram (troubleshooter), Javier and Gil(did the replacement), and Will (sink repair that was added on). This company was very honest and I love supporting local business with this level of professionalism.

Jan 2, 2018
Beware!!! They will take you for every penny they can get away with!!! The plumber fixed a minor issue with a toilet. Took him about 35 minutes, and he wrote 1.5 hours total time on invoice (travel time included?). Then the invoice was outright offensive--i thought there was a mistake when I saw almost $300!!! He told me to discuss with the owner. When I called, the owner (Gerard?) refused to speak to me, refused to offer an explanation, and instead told an employee (Barbara?) to tell me I should be happy because his rate was already discounted. Look elsewhere--there are many experienced plumbers in town who do not treat their customers this way. Total rip-off. Fee had no relationship to work performed. Completely unfair and then unwilling to even discuss.

Oct 31, 2017
JPI is a company that I and my company work with on a constant basis, throughout the Orlando area. Their journeymen are the best in the business, without question. Their dispatching is fast and they always send the right guy for the job.

Apr 19, 2017
Terrible service! You call and cancel and appointment and they send a plumber out anyway and then charge you a trip charge because the ladies in their office are incompetent. I spoke with someone in their office the day before services were scheduled because the issue was fixed and they still dispatched a plumber out. I turned the plumber away and next thing I know I received a $95 trip charge because no one notated the service was cancelled. Not my problem. Good luck calling them to speak to someone about it, Eileen is nasty and rude and in no way should be dealing with people in any customer service capacity. She hung up on me due to her office's lack of communication. Before she hung up on me she screamed "we will never do work for you again!" I've paid these people thousands of dollars over the years for both my buisness and rental houses. Now they will never get a dime from me again. Sounds like unfriendliness runs within the business.

Oct 16, 2016
I called and spoke to Diana who knew exactly who to send for my type of problem. She sent John, who expertly and quickly made the repair. It cost less than I would have expected too. Very happy customer!

INDUSTRY BLOGS

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