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Plumbing Services By Gus

Plumbing Services By Gus

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3.0 Google Review
1422 Pinehurst Rd, Dunedin, Florida, 34698, United States
(727) 734-8804 www.plumbingbygus.com
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Mar 27, 2018
Since my elderly mother cannot leave a review, I will leave one warning consumers to stay away from this business. Charged my mother $159 to NOT fix either problem that she called to repair. Plumber proceeded to babble about how he needed to get home to his wife. Took out an entire sink to fix a leak beneath it. Had to call his supervisor for help because he didn't know what he was doing. Complained that the fixture he was fixing was "cheap", (the "cheap" fixture had lasted 11 years, not bad for allegedly "cheap"), and made excuses instead of fixing the issue. Every plumber worth their salt knows fixtures, especially older ones can be difficult to remove. He couldn't even fix the simple toilet leak he attempted to repair. Isn't replacing a flush kit plumbing 101?! Good grief! If you don't know what you are doing, don't charge a professional's fee! Alleged supervisor stood up for the dolt he sent to not do the job correctly when my mother called to report that neither job was fixed. Sink still leaks and toilet still runs. If you're looking to have your plumbing problem solved, look elsewhere. They don't guarantee a repair because they can't do more than show up and complain about having to be there. Sad that a business that has been in Dunedin my entire life has resorted to excuses and fleecing the elderly to stay afloat.

Nov 22, 2017
Absolutely Deplorable!!! I live in a Condo Community with 5 units per building. The Tech turned the water service for at least 7 buildings to fix one outside valve with ZERO NOTICE. My Property Manager stated that they had made arrangements with Gus's weeks ahead of time, but Gus's was NOT able to give them a specific DATE/TIME that they would do the work, nor did they mention they would be turning off the water to at least 35 UNITS!!!! My wife was in the middle of a shower getting ready for work when the water cut out. I approached the Tech. (who was wearing headphones and couldn't hear me at first).. and asked if he could please turn the water back on for a few minutes as why wife needed to at least rinse off. He did not hear me, nor had he started the work yet.... Once he removed his headphones, I repeated myself. He said, NO, he can't turn ON the water...take it up with your Property Manager. I stated again, Turn on the water. By then, I was getting a bit annoyed with this person and said once more, "Turn ON THE WATER!" He then stated, after I had been attempting to keep my cool, "I don't know how you live your life or where your aggression comes from but if you don't leave I WILL CRACK YOU IN THE SIDE OF THE HEAD." Well, I looked at him, smiled and chucked and calmly walked away. (Combat Veteran Here...) He seemed further upset that I dismissed his empty threat. Fortunately, Gus's will NEVER be doing any work for my Management Company again. Oh, I failed to mention that there were 4 other residents that approached him regarding turning off the water, 3 before me and one after. His comment to the person after me (an elderly man) "Wow, People are just too sensitive here!" He was also Equally Rude to another neighbor by mocking his N.J. accent. My wife called Gus's. Hopefully and for all of our sake, Including Gus's, this guy gets FIRED!

Nov 13, 2017
Great experience! Lee from Plumbing by Gus came by and did a excellent job; I will be using their services again for sure if something else comes up.

Jul 27, 2017
Dwayne works for Gus plumbing and has had a very long day and came too my house on an emergency call. He has been here for over an hour working hard trying everything possible to fix the problem. Mind you I live in a rental and just moved in. Washer was hooked up and when washer drains water it leaks from drain. Dwayne is great and is still here snaking everything. Thank you GUS!!! He is great as is your company.

Dec 11, 2017
Perhaps the worst.....did not return phone calls, an appointment was 4 days away....never again!

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Mon:8 am - 4:30 pm
Tue:8 am - 4:30 pm
Wed:8 am - 4:30 pm
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