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Florida Delta Mechanical

Florida Delta Mechanical

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3.7 Google Review
2716 Broadway Center Blvd, Brandon, Florida, 33510, United States
(727) 545-7957 www.deltamechanical.com
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Refresh Reviews 3.7


Apr 12, 2018
This company is absolutely the worst company I've ever worked with. They had been hired by Home Depot to remove both toilets in my bathrooms for a tile ceramic insulation. I had one of their representatives named George and an apprentice come on Monday to remove one of my toilets. He commented to me that my toilets were older and maybe I should look into installing new ones. I explained to him that at this time I wasn't looking at doing so. The next day I had the tile already down and grouted by my Tiler, George came to my house and stated that he was going to put my toilet down with grout. I explained to him that I did not want grout down because if I ever wanted to replace the toilet and or replace the sealant it would be much more difficult as grout. I asked for a silicone caulking. He said that he did not have that and only thing he could do would be to put regular caulk and or grout. I explain to them what I wanted since I was paying for the product in the deal with Home Depot. He said he would not do it and also he would not reinstall my old toilet. I explained to him that I paid for the service and was expecting for him to do his job. he said I had no idea what I was talking about with silicone caulk and I felt disrespected in my home. so after arguing with him what I wanted, he told me he was going to leave and collect his tools. I asked him where he was going and he said he was leaving. I told them I needed my toilets on and he said he didn't care. I asked them who I need to call to complain and he pointed on the number of his Delta mechanical truck. I contacted Home Depot's Regional president and district manager. Finally a plumber came out to finish it. That plumber named Paul was actually a decent person and cared. I was without a toilet for over 4 hours. How can a person's do something like that and have no care? Shows me how the company is being run. Don't trust them don't even try it once.

Jan 15, 2018
Super honest company! I was in need of a "new" water heater since my tenant told me about how it kept shutting off. I assumed it was an old tank that needed to be replaced. Home depot directed me to Florida Delta Mechanical. I spoke with Tiara who quoted me a prices for a new tank with installation. Tiara was polite and quick with her work. I didn't know much about tanks, but Tiara broke down all the steps for me and explain rules and regulations for Jupiter's code. She even informed me they could do it the next day! Which is a great help since I didn't want my tenants not have hot water for days/weeks. They sent Eddie the following morning. Eddie came out to check the water heater first to confirm the work. I was not present at the house, but the tenant was. Eddie called me to inform me he could actually fix the tank, also letting me know that the price would be significantly lower than getting a new tank. Eddie saved me over a thousand dollars!! I had a great experience with them and would recommend or use them again. Thanks so much for the honest fix.

Jan 22, 2018
Amy at the home office did a great job in responding promptly and delivering great service. She gave a very detailed quote and coordinated the hot water installation with a sense of urgency. Monica, who installed the hot water heater, did a great job and went out of her way to accommodate the job on short notice. My property manager said that she was very skilled and a hard worker.

Jan 30, 2018
The cost of installation was more that the purchase price of the water heater (648.00) and in my opinion was extremely high. $860.00 plus change for one hours work is legalized extortion. You had to cancel my original install due to a lack of communication with Home Depot who would not allow your installer to pick up the water heater. You are Home Depot's Authorized Service Provider; I would expect better communication between the two of you. I took an entire day off work to wait on your staff and then received a call late in the afternoon saying they could not make it today and that they needed to reschedule. I then had to take a second day off work for the actual install. Lost income for both days as I am self employed. Not good customer service at all. Do you only have two installers? Being that I am also in the service industry, I would be extremely embarrassed at this poor standard. I honestly can not believe the cost of installation. Undo four connections, remove the old water heater, place the new water heater and reconnect the four connections and then not even bubble testing the gas connection, until I asked then to do it, in my opinion this is a $400.00 job at most. Very disappointing. What can we do to improve? Reduce your cost of installation to a more reasonable and realistic price. Be at my home on time and at the time that was prearrange. Display empathy when I express concern at the need for you to reschedule. Communicate better with Home Depot. Refund 50% of the installation cost for lost time and wages. That would be the right thing to do. Thank you.

Mar 24, 2018
Called in to get a quote on a water heater install for my mother in law. Spoke with Destiny the receptionist and she was able to connect me with one of the sales representatives (Shannon). Both of these women made getting a quote very easy and pain free. Will be returning for future business.

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