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Flow Right Plumbing, Inc

Flow Right Plumbing, Inc

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3.3 Google Review
13947 Kildare Ave, Crestwood, Illinois, 60445, United States
(708) 388-9729 flowrightplumbers.com
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Oct 18, 2018
Flow Right Plumbing has been my primary plumbing service for nearly 10 years. They are amazing! On 10/12/18, VINCE and STEVE came out to service a water/sewage pump issue. Not only did they do an excellent job in the service they provided, they took the time to actually explain the issue to me and helped to identify signs I could look for in the future to avoid the issue and save money. Vince and Steve truly care about their customers and when they walk into your home, they are partnering with you to fix your problem. They are extremely professional yet very friendly and helpful. I highly recommend Flow Right Plumbing and my two favorite plumbers, Vince and Steve!

Feb 28, 2018
I agonized for three days. Flow-Right was made aware of an enormous raw sewage backup in my basement. I had water in my sinks, bathtub, waste in my toilet, and foul smelling sewage on my basement floor which came up from the drain. I was nauseous, hindered from the normal daily activities, including bathing, brushing my teeth, and most of all using my own toilet. The release of even the smallest amount of water would cause a grotesque flow into my laundry room coupled with a stench that reached outside. This was extremely oppressive. Flow-right provided an eta and informed me that James would contact me prior to his scheduled arrival. James called, introduced himself, and stated a thirty minute eta. James arrived exactly on time. James quickly assessed the situation and within minutes went to his truck and brought back his necessary equipment. He was extremely respectful of my home and very carefully brought his equipment in and out once he was done. There was no second guessing, he knew exactly what the job called for and was at work right away. He was thoroughly vested and engaged as if he was working in his own home. James cleared 100 ft. to the mainline, and then moved the to laundry room floor drain. The man was on his knees with his hands down in there working it, and didn’t quit until there was no more blockage. I was so impressed and resolved that the man for the job was in my home. James did not disappoint. I could never thank James {Flow-Right} enough. I strongly press Flow-Right to recognize the caliber of dedicated employee you have in James and never miss the opportunities provided you, worthy of rewarding him. I am so grateful!!

Jul 31, 2018
This company is a complete joke. Second claim and second time they said they’d be back and did not show. They made our issue worse and did not come back to complete the job.

Jan 9, 2018
I would NOT recommend this company! Flow right was given my claim through my home warranty company, they (Bill) showed up very late and didn't even call. I had to call the company to see what was going on and they claim he wasn't answering his phone. He finally showed up, had no clue what he was doing. After I mentioned what I thought was the problem he said "oh yea, I was going to say that", then left after only 5 minutes he never checked the problem out. He said he would return the next day, never showed up and didn't call. I called the company they promised to call me back and never did, I called again after waiting for over an hour for a call back. They rescheduled me for the following day and once again (Bill) did not show up or call. They gladly took my trade fee the first day and never did anything, I had to call my home warranty and complain. Ridiculous!!!! Horrible experience I would never use them again.

Jan 17, 2018
Joe was awesome. I contacted my home warranty regarding a leaking hot water tank and was put in contact with Flow Right Plumbing. Joe came by the 1st day to evaluate the problem and recommended replacing the hot water tank. Joe and Flow Right Plumbing took care of contacting my home warranty the same day to get the approval. Joe came back the next day was a new replacement hot water tank and him and his helper was able to install the tank in about an 1 hour or so. Both where very helpful and answered any questions we had and showed us how to use the hot water tank afterwards. Both days Joe was on time and called as he was on his way. I will definitely be reaching out to Flow Right Plumbing in the future with any plumbing issues I may have.

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