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A-1 Suburban Plumbing

A-1 Suburban Plumbing

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2.8 Google Review
17025 Judy Ct, Oak Forest, Illinois, 60452, United States
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Aug 1, 2022
Beware! Purchased a “Pivotal Home Solution” via Nicor last August for water and sewer line protection. After paying for 1 year I finally needed a service call. The service technician assigned was from A1 Suburban plumbing. He took a look at my issue and called Pivotal for authorization to clear my clog in my line. He called Valentina from Pivotal who quickly declined my service saying my pipe needed to be a minimum of 6 inches. I’ve had service from other plumbers and they never had an issue clearing the line. When I signed up there was no stipulation on pipe size. I was however given an estimate of $4,700 to install an outside clean out. Nice bate and switch. I paid a whole year for something I was not able to use. I get the feeling theses companies work together and when they decline the service they try to sell up. Awful experience by both companies. Don’t walk “Run”!

Mar 20, 2022
They called us in 4 hrs from when Nicor service sent them the emergency job to be done. After 4 hrs we were contacted and told Daniel would be on his way and would call us to verify when he would be arriving and Daniel never called. The service called us again and said Daniel was in route to us and should be arriving soon. Again Daniel never called and never showed up and we wait 8 hrs with everything ready as they asked us to do and nothing ever was done. Tried to contact Daniel all we got was the answering service and they told us they would call him. and still nothing was done terrible company !!!!!! We followed the employee tracking info that comes from the company and seen Daniel put down he arrived he came in and did the inspection and repaied the issue and put down he completed it. THAT WAS ALL FALSE !!!!! Daniel never called never came never inspected and never did service to are home and never came in to our house to complete a job that was needed and never did any work for us very untruthful and unprofessional company should be flagged and black listed for lying and not doing the jobs they are giving Feel they are just ripping off customers and business with their false reports of job being serviced !!!!!!!!! A 1 suburban plumbing is a terrible company poor execution of services !!!!!!

Aug 30, 2022
Part one. They were doing work across the alley and they messed up my yard and did not fix it and they did not need to be on my side of my property. I have a video where I'm going to post it in another post because I can't edit this one. There will be a part two.

Aug 16, 2020
If GOD made a BETTER PLUMBER HE KEPT THEM 4 HIS SELF ,VERY PROFESSIONAL VERY HELPFUL WIT ALL UR DO'S AND DONTS LOVE THESE PEOPLE AND THE COMPANY, WOULDN'T HAVE NO 1 ESLSE!!!

Apr 28, 2021
Everything was excellent

INDUSTRY BLOGS

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