Nick's Service Plumbing

I woke up to a plumbing problem on a Sunday morning. I called several 24 hours plumbing companies and talked with a call answering service. They told me someone would get back to me. I waited 30 minutes and no one called. I needed immediate help. I found Nick online and called and actually spoke with Nick ..... Sunday morning at 6 am. Todd came out and got my septic line clear. Later Nick and Todd came out to do the repair. I was very very impressed with the attention to detail Nick gave to the job. The site was left clean when they finished. The price was very fair and I felt Nick was very honest. I would recommend Nick highly. In fact as I was typing this my neighbor stopped by. I told him the story and told him to stop using ABC and use Nick.

We are super bummed about the service with Nicks Plumbing. Everything started out great, they were referred by a well known inspection company that my mother in law works for. He came the day he said he would come, at the actual time he said they would come (little things, right)? Prior to coming he told us the items we would need including the garbage disposal and kitchen sink hardware, so we were able to get that up front for him to install. They installed a new kitchen sink for us, checked the house, and we uncovered a TON of work that the house needed (we are new homeowners). Nick and his trainee were going to take care of everything. I felt great with what they did when they came and great when they left with the work that was accomplished. A month passes with no follow up, whatever we get it Nick is busy. We connect with him, no response. We try again a week later and he doesn’t remember us as a customer because he is working long hours (ALL GOOD, we understand how busy people can be). We sent him the receipt for the work and he remembered us and the parts he ordered for us. He told us he will come on Friday (this is Tuesday), he told us he will put us down so no one else can schedule on that day and will call us on Thursday so we are on the same page of what will be completed. Cool!!! Nick is finally coming!!! Our plumbing issues will be resolved!!! Thursday, no call to go over what was going to be completed. Friday, I scheduled off work. I call him at 10am asking when he would be here since we did not connect the day before. And he said in the afternoon. SAME day communication that he will be here. He literally no showed. On September 6th we sent this (over a week later from being stood up): “Hey nick- we understand you are busy, but disappointed that we were blown off on Friday and still waiting to hear from you. you committed to coming to us and even after talking on the phone that day you didn’t communicate you weren’t coming. I took off work. We are half way in with you so we want to get this completed. When can you & your team commit to completing our work?” No response. A couple days ago I sent this: “Please do us the professional courtesy to get back to us. We've already spent money with you, can you commit to coming to finish our job?” No response. We were completely ghosted by our plumber half way through the job. We have no idea why. We had a laundry list of 15+ items ($$$$). We loved the original service, we gave him the benefit of the doubt when he forgot about us and who we were, he told me on the same day he’d be there soon, and no showed. Haven’t heard from him since. We’re incredibly disappointed with the lack of follow up and complete disregard for us as a customer. Please learn to communicate, it doesn’t matter how busy you are.

I highly recommend Nick’s Service Plumbing. I had a leaking toilet issue and Nick helped me resolve it over the phone and via text and pictures. I was so amazed by his willingness to help. I will definitely call again for any future plumbing needs. Thanks Nick!!

What an honest and trustworthy company!! If you’re looking for someone who can give you reliable information and honest opinion, you’ve found the right company here so stop looking and give them a call! Had an issue that I thought was going to cost $200+, called Nick and he looked at our issue and help show us how to do it ourselves, for someone to be honest like that and save our family money they deserve all the recommendations I can send their way! So before you shop for any other plumber in the area give them a call! I plan to call Nick if we ever have any issues in the future!

Nick and Todd were very responsive to my needs. They explained to me what needed to be done and fixed the problem in short time. Price was also reasonable.