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Arnold & Sons Plumbing, Sewer & Drain

Arnold & Sons Plumbing, Sewer & Drain

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4.2 Google Review
1621 W Candletree Dr, Peoria, Illinois, 61614, United States
(309) 691-8291 arnoldplumbing.com
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Google Reviews

Refresh Reviews 4.2


Mar 17, 2018
I loved that you were there the same day I called. The other company didn't call me back till today. The day after I had the issue resolved. They were quick to get the new heater installed and very respectful of my home. Cleaning up after themselves. I appreciated that. They were very friendly too.

Feb 7, 2018
On the surface, they provide good customer service. I called at 8:00AM and had someone out that afternoon. However, for a simple clogged kitchen sink where they snaked it out they charged $371 for less than an hour's worth of work. To me, this is unacceptable. Of course, my wife was the one home instead of me, so she wrote them a check for it, but it's safe to say I will find another plumbing service in the future. I did call to inquire about what I felt was an excessive charge but never received the promised callback from the Service Manager.

Jan 31, 2018
To be honest, I feel taken. When I called about the problem, which I stated I knew was with the sensor, I could have been told how to reset it. When I bought the new sensor, my wife could have been told how to reset it. Instead, I had to pay $94 for a part that I may not have needed and would like to return and the very nice gentlemen came out and turned a knob for 3 seconds and charged me $174. Good customer service would have been asking if we tried to reset (which we did, but the instructions weren't accurate) and then told how to properly try to avoid a service call. There were two opportunities to do this and it wasn't done at either. I'm looking for a good plumber to work with me over the next several years, but I don't feel Arnold & Sons has my best interest at heart.

May 1, 2018
Technician found the problem in 3 minutes. Determined it was not fixable. He then informed me that my hot water heater was still under warranty by a couple months. He told me exactly what to say to them and what to say at Menards. In the end I received a brand new water heater within a couple months of the warranty. Very happy with all explanations and help.

Jan 25, 2018
The technicians were very thorough and knowledgeable. They did the work needed, explaining why it was needed. They were both very neat . I appreciated the e-mail beforehand giving me a picture of the technician, since I had never used Arnold and Sons Plumbing before. I was very pleased.

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


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