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Done-Rite Plumbing, Inc

Done-Rite Plumbing, Inc

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4.5 Google Review
821 W Hillgrove Ave ## 1, La Grange, Illinois, 60525, United States
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Dec 29, 2017
I had a really great experience with Done-Rite Plumbing from start to finish. Our hot water heater went out on Christmas Eve and we were hosting a family party at the house and needed to shower. I then called a number of other companies and no one could come out cause the holiday. We called Done-Rite Plumbing in LaGrange and they were able to send Jim out to our home and get our hot water running for us quickly. We are very thankful for all their help and their quick response.

Apr 19, 2018
We're very happy with the work that Done-Rite did at our office. They were professional and reasonably priced, and we would definitely use them again in the future, should the need arise.

Feb 12, 2018
Per our contract with Done Rite signed and dated May 30, 2017, Pat’s company owes a refund of $2,500 deposit for ½ of the job that was to be performed, a $1,000 deposit for the parkway bond (he refused to provide that money) and $450 for the permit; which was not necessary because there was no work that was performed that actually required a permit at our property. We are demanding the return of all funds deposited to Done Rite and the payment of our permit (total $3950). The job supposed to be finished in October 2017. After exhausted attempts to schedule work to be completed and many instances of promised workers constantly not showing up, Done Rite’s abysmal scheduling practices and poor work ethics left us no choice but to file a formal complaint with BBB and the Office of Attorney General. Done Rite of La Grange disregarded letters from the above institutions and assumed it is entitled to keep the money without delivering any work. Moreover, Done Rite company left substantial damage to our basement floor, a pile of debris in our basement, a mess of the parkway and front yard as a result of a few hour pre-work. We never intended to work with persons that constantly lie about all relevant conversations related to the job moreover none of our certified letters had been answered. We are about to take legal actions against Done Rite of La Grange. So if you do not want to feel powerless and have someone taken your money in exchange for nothing but damage, please do not hire Done Rite of La Grange for any serious plumbing jobs.

Mar 29, 2018
Was extremely happy with the communication before, during and after. Would definitely call them again.

Feb 5, 2018
Working with Done-Rite plumbing has been a real blessing. We are very happy and definitely recommend them

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