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Bonfe's Plumbing Heating & Air Services

Bonfe's Plumbing Heating & Air Services

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3.5 Google Review
390 Cleveland Ave SW, Saint Paul, Minnesota, 55112, United States
(651) 639-0757 www.bonfe.com
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Google Reviews

Refresh Reviews 3.5


Jul 24, 2018
Plumber himself was fantastic. But bonfe's prices are outragous compared to any local sub and their scheduling is pathetic. Never again.

Jul 5, 2018
Absolutely horrible customer service and not professional. We had a tech come out to our home on a Friday to give us an estimate for a rather large project. He said the project wouldn’t be a problem at all and he would send the estimate later that day or Monday morning at the latest. I have called Bonfe 9 times trying to get ahold of someone to give me the estimate (it’s now Thursday evening). I got ahold of the manager who told me that the technician said they couldn’t do the job because it was a complete “gut job”... weird, he never said ANYTHING about that to us when he was out here, not were we contacted by Bonfe afterwards to relay this information. She then informed me that he’d be able to get an estimate submitted to me this evening (confusing because just a second ago they said they couldn’t do it?). Either way, it’s very apparent their staff doesn’t communicate with each other and that they could care less about their customers. At this point, I wouldn’t trust them to hold a bucket of sand. Needless to say, our business is going elsewhere and I suggest yours should too.

Mar 30, 2018
Great company. They always find a way to work with you and are always fast and courteous!

Oct 9, 2017
Scheduled a service for my furnace at 2 pm. Received a call that said updated to 3pm. Took off work to be home at 3, waited until 430 and gave them a call only to find out it would be until 7pm. Things happen during the day, no problem. Called them again at 645 to find out it would be 730, again no worries. I finally received a call at 745 saying someone will be there at 8, I politely asked if it could be pushed back 830 because I was unavailable for 30 minutes and they said no and no one showed up. Great customer service!!! Scheduling when it's convenient for them and only them, not the customer.

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey


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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm
Thu:7 am - 10 pm
Fri:7 am - 10 pm
Sat:7 am - 10 pm

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