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Elander Mechanical Inc

Elander Mechanical Inc

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3.6 Google Review
645 Shenandoah Dr, Shakopee, Minnesota, 55379, United States
(952) 445-4692 www.elandermechanical.com
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Google Reviews

Refresh Reviews 3.6


Mar 9, 2018
I've worked with these guys in new construction for the past 2 years and the service and professionalism has been simply amazing. Hands down the best mechanical contractor I have worked with. The team is friendly and very knowledgeable, nothing but great experiences so far and hope many more to come.

Mar 2, 2018
We scheduled Elander to come out and look at our air handler as one of our tubes had condensation on it. We just passed our 1 year warranty date and because they were out here previously to fix another problem we had (that fell under warranty) they did not charge us for this service trip. The service guy was very nice and explained what the problem was/what he did to fix it. He also locked the door behind him when he left (we have a Schlage smart lock), which I appreciated! They were quick to get us on the schedule and we really appreciated the no-charge for this service visit especially since we have had problems with the air handler in the past that did fall under warranty. Highly recommend Elander - they have been great to work with!

Feb 8, 2018
$219 for 5 minutes of work. And that includes $0 in parts which were under warranty. $150 for labor and a $69 truck fee! Outrageous! Especially when I couldn’t get an appointment until they had a truck in the area. But I will say the service rep who did the repair was very nice. So i just bumped this from 1 star to 2.

Sep 14, 2017
I needed my plumbing checked for some large water bill issues I was having in my new construction home. I called Elander twice that day. Once to leave a message to return my phone call to have them come out and look at my plumbing and I never received a call back. I did call them back later that afternoon, and they said they would talk to my builder and call me back. They never called me back. I called them back to schedule the apt and they agreed to come out to my property to check my plumbing 1 week later, at 7:30AM. t 8AM on the day of the set apt, they said they never scheduled the apt and told me nothing was wrong with my home. They further stated if they come to my home and there is nothing wrong: They would charge me for their visit. My home is under warranty with the builder and with my large water bill issues ($400+++ each month since I moved in), I was very confused. So I attempted to have my issue resolved with my plumbing: I then tried to schedule an apt, I had an apt scheduled, they did not show to my apt, I had to call and ask for another apt. They told me nothing was wrong with my home (but yet NEVER came out , not once) and that I have to pay for them to come to my home and tell me that in person. They are extremely unprofessional, rude and disrupted my life for a very long time. They need to not worry so much about their large builders and contractors, and help the consumer that PURCHASES the product and help service us pions that also matter. I am so very upset by the way I was treated. Granted I am a woman and do not have a plumbing degree of any sort, but I should not be treated so horribly for something clearly wrong with my home.

Jul 6, 2017
Friendly service but very expensive!!! Charged $150/hr for labor. Changed a fan and a thermostat...total bill $490! NEVER AGAIN!!!

INDUSTRY BLOGS

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