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Blue Water Plumbing, Inc.

Blue Water Plumbing, Inc.

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5.0 Google Review
1906 1st St, Princeton, Minnesota, 55371, United States
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Sep 26, 2018
I don't trust their pricing or quality of work. They billed me $180 for 15 minutes of warranty work. The plumbing problem was not fixed or improved. I purchased a home that Blue Water had installed a hot water heater into for the previous homeowner. The work was done about 1 year before I called them. The heater leaked a good size puddle on the floor whenever hot water was used. I called them as they carried the warranty. They said parts were free under warranty but labor is charged for anything over 12 months old. I asked them to prove the date of install before charging me because the date would be close to the mark. They never proved date of install before sending an invoice. I gave them a range of days to stop in and provided a lockbox so they could do the work whenever convenient for them. I did this to avoid any special trip charges as they could do it on the way to any nearby city on any day. I was home when the worker came and changed the valve. He was here for only 15 minutes. Then the bill came for $180 for the labor. I called to see how in the world that could be. The lady on the phone was short with me and told me, " to not to be salty about it." I was stern but perfectly pleasant to her. Then she said that, "this is just what plumbers cost" and made a final statement implying that I'm not the expert here. I was very pleased to inform her that I work with residential plumbers on a weekly basis at work and I do know exactly what maket prices are for plumbing labor. She said the owner will call me, he has not called since this conversation 30 days ago. It still leaked until my regular plumber fixed it. I hope anyone reading this goes elsewhere.

Oct 14, 2017
To sum it up ...prompt professional quality service! I highly recommend Blue Water. The person who came out carefully listened to what the problem was and took it from there. The problems were resolved quickly. Thank you!

Jul 13, 2018
Fast and courteous.

Jul 28, 2016
As a General contractor we use blue water for all our plumbing needs and they take great care of us and our customers.

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