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Kook & Son Inc

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3.4 Google Review

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190 Baldwin Ave, Jersey City, New Jersey, 07306, United States

(201) 653-0219 www.kookandson.com

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Steven G

Jul 26, 2018

Kook & Son installed a new AC/heat pump system into a home that is way over 100 years old. At all times everyone from Kook was professional, courteous and thorough. They completed the substantial amount of install work in consecutive days, without interruption. Even prior to our purchase decision, Howard Kook gave us extensive advice and presented solutions that were realistic, reasonable and without apparent bias. The installers, Pierre and Manny, listened to me, addressed my concerns, and came up with solutions that worked for all parties involved. I feel that Kook & Son did the project right.

Claudia Orlando

Dec 2, 2017

We bought an old home and Kook & Son have been here to help from the start. Howard kindly visited our property personally to put together a proposal for the HVAC. Askash, the plumber was great. He was both knowledgeable and patient fixing and explaining about our radiator heating. I have to also mention Diane who is the executive assistant. She is so professional and efficient on getting the help I need. I'm so happy I found this company!

Joshua Baptiste

Aug 8, 2018

Tried to scam me for $700 for a/c capacitor, should be renamed to Crook & Sons

Dr Marie De Stefan

Jun 20, 2017

I am very disappointed in this company. Obviously I am not the only one since they only received 2.8 stars out of 5. Barely over 50%. I had two appointments with them and they cancelled both times. The appointments were 5 days apart. They certainly had time to fit me in. The excuses were that " there is a heatwave" and therefore a lot of people want their AC fixed (DUH, why do they think I was calling?) and secondly they said it was the hours I keep at my office and these hours were not convenient for them. So basically it was my fault. I told the fool I was speaking with to forget it and called someone else. Within 50 minutes a very reliable and intelligent man from Ideal Climate HVAC was at my office fixing the problem. I now have a new AC man who I will refer all my patients to. Very poor business Kook and Son.

Lorin Unger

Dec 4, 2017

We’ve used Kook and Son exclusively over close to 15 years in multiple residences because of their professionalism, promptness and the quality of their work. The technicians are also trained in current equipment (tankless water heaters, high efficiency furnaces, etc) In our most recent engagement our tankless hot water heater developed a leak overnight. I called Kook around 9 am and they were able to get someone there that morning even though the techs were already at another job (great in and of itself!). The technician then worked with the manufacturer to troubleshoot and determined that the unit needed to be replaced and was under warranty. This is where Kook really shined: the manufacturer needed to review pictures of the unit, where the leak was, etc. before approving the claim and allowing us to get a replacement unit so there was no way to schedule an appointment with Kook since we didn’t know specifically when we’d get that info from the manufacturer. Kook worked with us over the two days it took getting the manufacturer the info they needed and made technicians available the minute I was emailed the return authorization. They arrived within a couple of hours with the replacement unit (again, without a previously made appointment), replaced the defective unit and had hot water up and running again in a few hours. Howard Kook, the owner, also called me personally several times to let me know they were on the case, working with their staffing to ensure someone would be available when needed, etc. since he understood that being without hot water, even briefly, is a big problem and he didn’t want us to worry that we weren’t being attended to in the background even as we waited for the return authorization to take the next step. We have and continue to give Kook and Son our highest recommendation.

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Opening Hours

Mon:8 am - 4:30 pm

Tue:8 am - 4:30 pm Today

Wed:8 am - 4:30 pm

Thu:8 am - 4:30 pm

Fri:8 am - 4:30 pm

Kook & Son Inc

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INDUSTRY BLOGS

The Grain Game: How Grains Shape the Soul of Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

Famous Women and the Repeal of Prohibition: Evolving Perspectives

Grain Games: The Whisky Character Playground

Bourbon: The Quintessential American Whisky with a Unique Twist

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

A Spirited History: The Role of Whisky During American Prohibition

Own this business?

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