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Russo Bros. and Co.

Russo Bros. and Co.

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4.5 Google Review
27 Eagle Rock Ave, East Hanover, New Jersey, 07936, United States
(973) 887-1334 www.russobrosplumbing.com
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Google Reviews

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Mar 30, 2018
I have been a Russo Bros customer since moving to New Jersey five years ago. I appreciate so many things about working with this company. They come at the appointed time. I am always comfortable with the people working in the house. They can maintain and improve all of my systems so I can schedule one single appointment in the spring and fall to have everything maintained in good working order. They always explain the work clearly and they are consistently happy to tell me what I need to know about each system in the house. My house is right around 20 years old so they have replaced heaters, air conditioners, sump pumps, water heaters and plenty of other major appliances. I have never once had to ask them to come back to work on anything they have installed because they take very good care to do it right the first time. Today, they upgraded my sump pump and installed a hydro powered sump pump backup, which will work a lot better for me in a power failure going forward. Jeff and Max did a great job and left everything in good order. At the same time, Bill tuned up my air conditioners and changed all the filters so I will be ready for summer. I continue to be very pleased with all the work, the people and the convenience.

Apr 25, 2018
I called Russo Bros & Co on a Friday evening and was given an appointment for Monday morning - great timeliness. When it appeared the technician would arrive at the end of our scheduled time frame, Terry from the office called to let me know, and because I had to run out to an appointment, he got another tech (Lou) there faster than promised and with plenty of time to review everything before I had to go out. Lou showed up at my door with a big smile on his face and booties for his shoes, despite that they were - as he was - immaculate. Lou was lovely, even winning over the affection of my skeptical toddler. We thoroughly reviewed the multitude of issues we were facing in our new home, and Lou's professional, experienced commentary was reassuring; it was easy to hire him on the spot to perform the needed work. I was very pleased with the quality of his work and how clean he left all the spaces he used. I'll surely call Russo again, particularly if they send out Lou!

Apr 21, 2018
Phil B came to our house on a Friday morning to do a water analysis for hard water. He quickly identified the problem and presented the solution: We needed to install a water softening system to reduce the calcium concentration in our water. Since Russo Bros is a bigger company, they had the necessary materials in stock at their facility. We authorized work and Phil got started right away. One of Phil's colleagues brought over the water softening system along with any other materials. Phil got everything installed within 5-6 hours and we have been thrilled with the quality of water in our home. Phil's explanation of the new system, instructions on how to maintain it, and his workmanship were all excellent. We would highly recommend Phil and Russo Bros.

Mar 1, 2018
Russo Bros has always provided quick & professional service. They always make sure you are pleased with the job. They fully explain what they are doing & the cost. Joe C. has always been extremely courteous, helpful & professional. He been at our house on multiple occasions to resolve a plumbing issue and I now request him if we need service. Bryan G. assisted him on this last visit and was courteous & friendly like all of their employees. I highly recommend Russo Bros and Co.

Mar 10, 2018
This is the second time that I've called Russo Bros. This is the second time that I've had Joe C. sent to my home. He's been excellent with us. Super knowledgeable and I've felt comfortable with his recommendations both times. I'm not sure whether or not it's the lowest price but that's not really a concern of mine. When I call a professional to do work on my house I expect a professional to show up. I've been more than pleased with both of my experiences with Joe. Going forward, I'll ask for him by name. I'm not familiar with the other plumbers that work for Russo's but Joe is top notch.

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Opening Hours

Mon:6 am - 11 pm
Tue:6 am - 11 pm
Wed:6 am - 11 pm
Thu:6 am - 11 pm
Fri:6 am - 11 pm
Sat:8 am - 9 pm

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