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Harlem Plumbing and Heating

Harlem Plumbing and Heating

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398 W 145th St, New York, New York, 10031, United States
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Dec 13, 2016
I called this company to come look a a small Leak under my bathroom sink. I was given a 1 hour window within the appointment time for the plumber to arrive. He arrived a bit earlier than the appointment which was great. This is where the review drops to 1 start. The young man spent about 2 minutes under my sink and said that the main shut off valve needed to be replaced. Trusting his judgement, he is a licensed plumber after all. I live in a co-op so because it's the main valve, the super would have to have the ENTIRE buildings water turned off to have the shut-off valve replaced. The work would include: removing my sink and the cabinet, cutting the sheet rock and then the pipe replacement. Who know how long and how MUCH it would cost me? I paid this man my visit fee for about 10 minutes of evaluation/conversation/and receipt writing. When my super was told what the issue was, he had to come to look at it to confirm that that needed to be done. Turns out...that was NOT the issue. Is was just a basic steady drip coming from the cold water valve that was above the shut-off valve. The water was just dropping into the shut-off valve. I called this company to find out how they were going to remedy this.... suffice to say almost two weeks later and two calls to hear back from a manager...no response or call back! I think two weeks was more than enough time for a professional return back.

Nov 7, 2017
Horrible service,the phone reps are very disrespectful....ðΕΈβ€˜β€‘ðΕΈβ€˜β€‘ðŸ˜ ðŸ˜ 

INDUSTRY BLOGS

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