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Daniels Plumbing, Heating and Air Conditioning, LLC

Daniels Plumbing, Heating and Air Conditioning, LLC

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4.2 Google Review
6650 2nd St NW, Albuquerque, New Mexico, 87107, United States
(505) 898-8860 danielshvacnm.com
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Sep 13, 2018
When the boiler in our new home went out we searched for a reputable business to trouble shoot the problem, estimate the work and cost to fix it and do the repair. Daniels sent Max out to do all three. I was very impressed with the professionalism Max has toward his job, his company and my home. Max worked with his boss to get the best price, accurately diagnose the problem and then work with me scheduling his repair. The job that was done is very good. The old boiler came out, the area was cleaned and prepared for the new boiler and the mess and old boiler was hauled off. This was an expensive repair and I shopped around for the contractor to do the job. I feel that I got the best repair and a very competitive price for the installation of a top of the line boiler. They did not skimp on the boiler, the work or the parts. Highly recommend Daniels and will continue to use them for work at my house. Thank you Max

Jun 22, 2018
See amended review dated 22 Jun 18 below: I want to express my sincerest appreciation to Chris (technician); Michelle, and Angel (customer service agents). Their diligence, positive effort, patience, and understanding helped in averting a serious medical issue. Our air conditioner was inoperative. My wife had a medical condition (her immune system was affected because of chemotherapy and radiation). So she needed immediate cooling. Chris arrived and found what appeared to be the problem (bad capacitor) within 15 minutes. He ran the system and also found the fan motor was bad. The problem was he had to order it and pick it up. I was worried we had to go without A/C again. He did this within two hours and replaced it. We now have cooling A/C. No more open doors and windows; using fans and crosswind method (hoping the wind was blowing). Michelle and Angel helped in getting us scheduled timely since my wife had a medical appointment. Bottom-line, everything worked out where the A/C is fully operational and I could take my wife to her doctor's appointment. Again, my sincerest gratitude to all the personnel at Daniel's. Please keep up the excellent customer service. Amended portion 22 Jun 18: A follow up visit will not be forthcoming without an additional trip charge even though installation was performed. Even after suggesting if a tech was in the vicinity and working with their schedule, a $69.00 trip charge would be assessed if they find nothing wrong. A big disappointment for complete customer satisfaction. Just wanted a professional assessment of the work that was completed on the fan motor since that had to be replaced. I feel I am hearing the same noise I heard before the replacement. I would think the A/C would be much quieter because it is a brand new motor. Deleted a star for follow up service.

Jul 19, 2018
I've been using Daniel's for several years to service my heating/ac unit. Unfortunately, it stopped working this spring. They came out and assessed it couldn't be repaired, and showed me what had gone wrong. They scheduled for it to be replaced, which involved hiring a crane to lift it into my yard. In the end, they were able to schedule it sooner than originally promised and their team got it in and working very quickly! They even took care of registering the new unit with the manufacturer, so I didn't need to do anything! I love these guys!

Oct 16, 2018
I have used Daniel's heating and cooling now for the 3rd time on 2 separate homes. I have had nothing but great experiences. Yesterday Patrick was here to service my furnace. He ran into a few hiccups with my furnace and he never skipped a beat. He stayed until I had all the information I needed and he had a sales person come out to quote a new unit. Patrick went above and beyond for my furnace needs. I am grateful for knowledge people.

Aug 18, 2018
Andrew Black visited our Albuquerque home on July 27th, 2018 to finish the installation of our new A/C unit and furnace. There were several unexpected issues that he needed to address, which made the appointment a lot longer than expected. He never complained, just continued working to address each issue, despite it getting later and later on a Friday. Andrew answered all of our questions, and made sure we were comfortable with our new system before he left. We appreciate his hard work, professionalism, and positive attitude. Thanks Andrew! Steve and Jessica S.

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