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Ken's Plumbing & Heating Inc

Ken's Plumbing & Heating Inc

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1.2 Google Review
6510 Fortuna Rd NW, Albuquerque, New Mexico, 87121, United States
(505) 833-1718
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Sep 30, 2016
I used to love this company. The previous owner retired and now they do sorry work and the plumber tried to up charge. Spent most of his time smoking and on the cell phone. Then didn't fix the problem. Even forced reusing an old wax ring for the toilet. Estimate went double too.

Sep 27, 2010
They installed central air and heat in my house sometime in late 2005. To date, there have been 8 service calls most on the A/C and now I am waiting on the 9th. The receptionist does not return calls when she says. I only called them because the recurring problem "might" still be in warranty. My A/C has never worked properly and 2009 was the only year I have not had to call for service. I don't think the servicemen are unprofessional, but some may not be sure of what they are doing. After this, I will never use them again for anything.

May 17, 2011
Installed heat/AC in my house in Rio Rancho built in 2009. AC never worked. They sent a repair guy who badmouthed the guy who first installed it, then spent 4 hours, phone to ear, getting instructions on how to fix it. It worked for one summer. Dead again this spring. Receptionist brusque if not rude. Does not return calls as promised. Thermostat would not hold a program. Replaced with same. Still would not hold program. They could not find instructions for how to program it. I have given up on them. Call someone else.

Jul 12, 2010
Ken's Plumbing installed my air conditioning unit on my new home in 2007. When the motor burned out after 3 years, trying to get them over to just look at it was quite a task. After the first tech wasn't able to make the necessary repair, we had to wait 3 days (without a/c) for another tech to come out. They never return phone calls and when they do show up, it is unannounced. Very poor customer service. Do not recommend.

Jun 8, 2011
Kens was the installer of the heating/air conditioning unit in our new home in Los Lunas in 2009. They have been called out multiple times to honor their warrantlies and every experience has been horrible and a nightmare. The office/account person in the ABQ office will laugh in your face about the problems with their work and the honoring of their warranties. The GM is grossly incompetent and believed to only be in that position by family relation. Now that the home inspection and purchase agreement/warranty is going to expire, we will NEVER call on them again. We recommend never never never NEVER call on this company, you will regret it.

INDUSTRY BLOGS

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore. Ready...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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