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Erik Matthews Plumbing & Heating, gas boiler repair, water heater, Toilet repair and replacement

Erik Matthews Plumbing & Heating, gas boiler repair, water heater, Toilet repair and replacement

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3.0 Google Review
1116 NY-110, Farmingdale, New York, 11735, United States
(631) 396-7424
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Nov 29, 2017
Never again. Overcharges. He tried to fix my gas heater and said he wasn't sure it could be fixed. I was fine with that. He told me he wasn't sure what the final cost would be until he went to order the parts. I authorized half of the estimate, he visited twice. Once for 1/2 hour to take model info, and another time with a helper for 1 1/2 hours. My employee is my witness. He could not get the heater to work. I told him I'd like to receive an itemized bill with parts and labor to pay up. No bill received and he hit my credit card for the other half of the estimate without my authorization. I then hounded them for an itemized bill because I knew there was fat in that estimate. Sure enough they finally produced a bill with 5 hours labor on it! They worked for less than two!! I asked them to adjust, they told me too bad as I proceeded with the estimate. And remember, my gas unit is still broken! I'm out $1500. Lol. I even offered the guy some work on my home. A leaky faucet, leaky toilet, and leaking shower. He gave me a "deal" with an estimate of $1900!!! Incredible. I've read his reviews on Yelp. Mostly bad. I only see folks with his hometown address giving him good reviews. This is the first time in 20 years I'm in a credit card dispute. If I lose, since they seem to have a lot of experience with disputes (I wonder why), I'll be heading to court. I don't need the money. This is principle. You should get paid for your time and materials. Nothing more especially if a failed attempt at fixing something. If I could give ZERO stars on this rating system, I would. Don't use them or insist on parts and labor on estimate and don't authorize without stating final bill required of actual hours worked.***update** a new repair man came, cleaned out a gas line for a few minutes and my heater now works!

Jun 16, 2017
Experienced and efficient! Always there and always fair! Erik and his team are very experienced in all phases of plumbing and heating, as well as up to date in modern technology.

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey


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