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HSC Associates Heating & AC

HSC Associates Heating & AC

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2.6 Google Review
618 W Buffalo St, Ithaca, New York, 14850, United States
(607) 273-2180 www.hscassociates.com
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Google Reviews

Refresh Reviews 2.6


Apr 2, 2018
This company should not be in existence. They are ignorant, errogant and refuse to try to make the customer happy. I had an ongoing issue with their flimsy styrofoam pad they use for the outdoor compressor. The unit kept shifting out of spec. I insisted they use a concrete pad. This is the owner of the company mind you. He absolutely refused to install it.

Jan 21, 2018
They did a great job servicing my oil boiler, and the cost was VERY reasonable.

Aug 10, 2017
Three separate vists, all excellent service, quick response, knowledgeable techicians,respectful office all combine to make HSC a really worthy company for your HVAC needs. As an owner of many homes in several states over the years, I recognize quality when I see it.

Nov 10, 2016
They've done extensive work for us in the past and we were satisfied but when I called today when the service technician was over an hour late to meet my husband, the customer service was absolutely appalling. Rude and obnoxious phone manners. The guy ranted at me about how they were underpaid and I shouldn't complain because other providers such as doctors make you wait longer.

Dec 15, 2015
Stay away from HSC at all costs. We called them in for routine maintenance on a Buderus 142. They sent two technicians who did not seem familiar with the unit. Not only did they leave the unit with the air intake assembled upside down, but the unit has been sporadically failing to light up ever since the "routine maintenance" visit. Repeated service visits did not yield any progress in diagnosing the problem. They are unable to do even basic things, such as returning messages left with their answering service, that would be required of a company working on heating systems. A call to Buderus revealed that Buderus itself does not consider HSC to be certified to service Buderus equipment. This company has made it abundantly clear to me that they lack competent technicians, professionalism and proper follow through. If you want to have heat during the Ithaca winters, I suggest seeking another company.

INDUSTRY BLOGS

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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