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Reeves Plumbing & Heating Co.

Reeves Plumbing & Heating Co.

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4.8 Google Review
1630 E 361st St ##7, Eastlake, Ohio, 44095, United States
(440) 701-4543 www.reevesplumbing.com
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Google Reviews

Refresh Reviews 4.8


Apr 27, 2018
I needed a plumber for an issue in my crawl space and found these guys on Google with a decent rating. Made the call and got a well-mannered person on the phone who scheduled an appointment for the next morning. Jim arrived the next morning. He was very knowledgable and easy to talk to, which was reassuring. He gave me an estimate and we scheduled the work. He also helped greatly in coordination with another contractor. Without Jim, I would have had a lot more phone call work on my hands. A big thank you goes to him for his extra effort. Matt did the plumbing work with assistance from Cass. Again, they were helpful and easy to talk to. I wasn't always in the most patient state of mind, and they continued to be patient with me while working through some very challenging issues. The job was done to high standards. That's probably what stood out to me the most. Quality work was important to this group. Who wouldn't appreciate that? I know I did. If I need a plumber again, Reeves will be the first call I make.

Apr 14, 2018
Poor Service. The owner was quick to call back on my initial call. Unfortunately that was the only best part about my experience. They did initiate work on the first quote but immediately changed their price to 600% the cost and stopped after tearing out my first floor ceiling. Left the job and have not returned. Now I have a gaping hole in my ceiling. I tried multiple times to get an itemized quote, none was presented although I was told I would get one by the end of the day. It's been a week and nothing came through. I called the owner, the man who came to assess and the main number. All I got was a call back from the man who quoted me in the first place who BLATANTLY lied to me about not getting a call about needing an itemized list. Pathetic and incompetent work ethics here.

Apr 17, 2018
Phil and Cass did a fantastic job on my new hot water tank! I’m very pleased with the price and the amount of time it took to have installed. I highly recommend Reeves Plumbing!!!

Dec 28, 2017
I was given the card for Reeves from my son, who had used the company to repair his furnace. We had no heat the day after Christmas, and they sent someone out within two hours of my call. Phil was friendly, knowledgeable, and professional! He determined that our furnace was working properly, and was shutting off because we had too many vents closed. He stayed for several hours to make sure the furnace stayed on when taken to the temperature we had set. He could have replaced parts, but was honest and did not make any unnecessary repairs. I knew our hot water tank, which has lasted twenty years, was on it's last leg, so while there I asked him to look at it. It was leaking, so I decided to go ahead and schedule to replace it. They called the next day and gave me an appointment the following day. Phil showed up at the time promised, once again, and installed the new tank. He was again friendly and professional. We now have a new hot water tank! I would recommend Reeves to anyone who needs heating or plumbing work done, and will definitely use them again!

Feb 22, 2018
Reeves Plumbing was very responsive to our emergency plumbing needs. Their staff was helpful and friendly and were able to start on a fix right away in order to meet a tight deadline. We did find that their pricing seemed a little higher than their competitors, the work took longer than quoted, and we had to do more clean-up than expected, but as unexpected issues came up they stuck to the initial cost quote and did not charge extra fees. Altogether, we were happy with their service and would recommend them.

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