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Sal's Heating & Cooling

Sal's Heating & Cooling

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4.5 Google Review
11701 Royalton Rd, North Royalton, Ohio, 44133, United States
(440) 888-3153 salsheatandcool.com
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Refresh Reviews 4.5


Apr 3, 2018
Last Friday when we got home from work we realized our furnace wasn't working. After doing the few troubleshooting things we knew to do with the furnace ourselves, we knew we needed to call a tech to come out. We are relatively new to the area so we didn't know who to call. After doing some research on Home Adviser, we saw Sal's had several reviews and was highly rated. When I called I gave my information. Within 10 minutes I was called by Brandon, and he was at our house within an hour of the original call. He was very thorough, taking the time to really troubleshoot the problem and was very patient with our barking dogs! He was able to figure out the problem, and even get the furnace working again for a little bit, but due to it being Friday night and a holiday weekend they couldn't order the part till Monday. When I called Monday to check in, Joe had already been calling their vendors to find the part we needed. He wanted to be sure we were not buying a whole kit when all we needed was a motor which ended up saving us about $800 in the end. Brandon came back out the same day, installed the motor and we are now warm again. I am really happy to know that in the future if we have problems with our heating or cooling we know who to call!

Feb 22, 2018
I had a new furnace and air conditioner installed this week. My installers Tony and John were terrific. They put down drop cloths and wore shoe covers while in the house. They went the extra mile to locate the pipes where I wanted them. John explained how to use my new thermostat so that I could understand. They cleaned up and took away boxes and trash. The guys were very polite in answering my many questions. Now I’m enjoying a warm house.

Jan 26, 2018
I have been using Sal's Heating and Cooling ever since Sal himself visited me (about 6 years ago) and convinced me not to make the mistake of over paying for a new Furnace and AC from any other place. Sal's was at that time and may still be the largest supplier of Carrier (who is the same company as American Standard) product in NE Ohio. Sal's team (Management, Inside people, technicians) are all courteous and professional and value my business. I use Sal's for all my heating and cooling maintenance along with their plumbing service. When I had my garage slop sink faucet replaced the technicians repaired the dry wall that had gotten wet over the years. I had planned to get to it myself after they finished the plumbing job. They went above and beyond my expectations. Great company! Great staff! I am a happy camper.

Apr 3, 2018
I was desperate! My sewer had backed up and I had already tried renting a sewer snake from Home Depot. It didn't work, whether by lack of strength or lack of knowledge of the two people who were trying to use it. Anyway, I called Sal's Heating & Cooling after calling at least three other plumber/snaking services. The tech from Sal's called me back within minutes, and kept me abreast of his arrival. He was done in minutes!! The price was almost HALF of what the other services were asking. Thank you Sal's! If I need anymore help, I will definitely give you a call!

Jan 2, 2018
Two days after Christmas, my elderly Mom's furnace decided to stop working, and it was evening before she realized it. I found Sal's Heating & Cooling by searching on my iPhone. I called and was promptly scheduled by a very nice lady (whose name I didn't get) for an emergency service call that evening. Zack showed up exactly when he said he would be there. Zack inspected and diagnosed the issue, and then cycled it on and off a few times to make sure it was working. He also informed me about damage he noticed on the circuit board which I knew was just another ticking time bomb. Joe called me promptly the next morning and gave me a fair price to replace it, and Al arrived in the afternoon to handle it. Everybody we dealt with was super professional, and I couldn't be happier with their customer service. I feel confident in the repair knowing I can contact them if anything goes wrong. I am super pleased and highly recommend Sal's to anyone in need!

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