Radar Plumbing

June 14, 2018 I felt the need to edit my original review as I incurred another major plumbing issue and as I said in my prior review I would, I contacted Radar Plumbing once again to help me. They came thru with flying colors!! The people who work here are top notch, friendly, professional and efficient! They knew I needed help ASAP and while I know they were super booked, they managed to get to me within 24 hours. It is super hard to get Service for anything on the Coast, but you wouldn’t know that by the Service Radar provides!!! If I could give more than 5 stars, I would. I also want to add that I’m an older woman who is widowed, I have full confidence that their prices are more than reasonable and fair. May 2018 I had a toilet problem that needed immediate attention. I called and someone was here within one hour. The guys were very nice and professional, fixed my problem in no time. The price was very fair. If I EVER have another plumbing problem, I will call them and I will refer them.

We hired radar plumbing to install a new toilet and hook up the plumbing on a new fiberglass tub/shower combo we had already installed at our rental. We were given a fixed bid for $2123. This seemed very high, but he told us because we had such old pipes, there was a chance he would have to chase back the lines due to breakage, which is why it was such a high quote. We were on a time crunch and had tenants moving in and I unfortunately didn't make time to call around for other quotes, or read Radar's other poor reviews online. Radar also included in our bid a line item for some other misc clean up work he would bill us on a time and materials basis. This work was completely over looked and never touched during their time working on the house. The work that we were given a fixed bid for at $2123 was completed. I requested our invoice several times. We received it 3 months later (Yikes! Makes you wonder about their billing department) it was $1060 over our original bid. When we asked Mike, the owner, why it was so much higher he aggressively told us that it was because they had to chase old pipe and it was a lot more work than they had anticipated. He knocked $100 off in material costs after my fiance called them out that they had grossly overcharged us on materials, thus we ended up paying $960 more than our original bid, that was quite high to begin with totaling $3083 for connecting a new toilet and a tub drain, faucet and shower head. A few months later my fiancee, against my wishes, had Radar continue on his project Radar installed a leaking hot water heater. According to Mike there was no way to know it was leaking until it was installed. Then when they came back to install a new hot water heater they sent a lone apprentice who installed a dented unit and billed my fiance's company a second time. After that I was upset and called Mike. I wanted to hear his side of the story, which to his credit he was available for, but during that time it came out that supposedly he was being given differing information from his plumbers than what was actually true. He agreed, after an intense conversation to refund us the $240 for installing the 2nd broken water heater (we didn't request a refund for the leaking unit.) When I followed up on the $240 refund 12 days after we had agreed, I was not surprised to see that Mike once again took the low road. He said the $240 that was owed to my fiancee's company was sitting on his desk, but he would not send it unless I took down my "nasty" review on Angie's list. Then, after I didn't respond the check finally came about 5 days after that. For a moment in time, owner Mike attempted to use the refund that was mutually agreed upon, to leverage as hush money. I would be happy to take down my negative review if Mike humbles himself, apologizes and refunds us the $960 over-charge from our fixed bid on the rental. I doubt he will do this. I would hope that a local business owner would use these opportunities to learn how to better serve his clients rather than see us (especially women) as being out of line and nasty. I had feelings early on in working with Radar that my best interests or my budget weren't on their radar, and for so many homeowners we put so much trust in these companies to help us make smart, economical decisions. This review is written in the hopes that other people do not have to go through what we've gone through and take the time to call around and work with another vendor on the coast, even though at times it feels there are not a lot to choose from. Thank you!

Great Service, a company that listens and resolves all your plumbing issues. They did a great job for me, they will for you.

Great service. Andy came out within an hour of us calling. He located the leak very quickly and fixed the issue. Great attitude and customer service. Will be using Radar plumbing for any future needs!

Would not recommend. I have used this company twice for simple repairs and have been both inaccurately billed for hours and billed $75 an hour for apprentices watching Journeyman work. Will not be using there services in the future.