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Restano Heating, Cooling, & Plumbing

Restano Heating, Cooling, & Plumbing

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4.7 Google Review
130 Anderson Ln, Pittsburgh, Pennsylvania, 15239, United States
(412) 793-3190 www.restano.com
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Google Reviews

Refresh Reviews 4.7


May 4, 2018
Edited Update: Bumping up the rating from 2 to 4 stars. There were some issues with the scheduling / communication and we were able to resolve it. Restano apologized for missed communication and offered to speed up the process. As noted in my original review - Restano has always been really good to us in the past, super quick, great service, and extremely reasonable prices for the work performed. Leaving it at 4 stars because I do feel that the scheduling / answering could be better (they did note that they just recently updated their system & have a had a few issues) - but their quality of workmanship and communication whenever you do speak with them is leaps and bounds better than other companies I have worked with. Look forward to using them again in the future! -------------------- Original Review: Came out extremely quick and provided an estimate the next day. I signed off and they said they'd try to get me on the schedule for the following week. I've followed up 4 times since then and it's now been almost a month since I signed an agreement for them to perform the work and no updates, despite many phone calls and emails. They should get a better tracking system on the orders put in and scheduling. I'm now going to go to other plumbers for quotes, it's just unfortunate because they've been really good to us in the past.

May 31, 2018
I have been using Restano for all of my heating, cooling, and plumbing needs for 5 years when I needed to replace my furnace and air conditioner. I had several companies come to my home and Restano was the most reasonable as well as reputable. Restano has been great! They installed a new furnace, air conditioner, hot water tank, and a vanity for me! They do excellent work at great prices! Whenever I have a plumbing issue, they have taken care of that, too! I recommend them to all of my family and friends as they are honest, hard working, and reliable people! Andrew, Steven, Ron, and John as well as others have done great work for me! I have the Gold Service Plus agreement so they do annual checks on my AC and furnace and I get a discount on other services. I have nothing but positive things to say about Restano! They give me peace of mind!! Ginny

May 9, 2018
I recently purchased an air conditioning unit from Restano. The owner Mike Restano came to my house and after a thorough evaluation of the house and our old furnace, he recommended a Carrier unit. He also suggested to increase the tonnage in order to cool the house more efficiently. Within a week, he contacted me and sent 2 installers to my house to install the unit. They were professional and very neat. The install was very smooth and painless. After the install the technicians asked if I had any questions or concerns about the operation of the new digital thermostat. They showed me how to use it and everything works fine. I would highly recommend this company for all your HVAC needs.

Apr 25, 2018
We referred to Restano by a friend who had similar work done, and Mike’s team did an outstanding job! We needed to install a/c in an old house with no ducts, and Mike’s high velocity a/c solution was the best option of every provider we contacted. His team is highly professional, and everything was done on schedule. They also did all the plumbing for a bathroom remodel, and worked very well with our contractors. We are very happy with Restano, and will be using them moving forward for everything.

Jan 30, 2018
I needed a new hot water heater. Restano responded swiftly to my call. Early morning, Doug arrived with a new hot water heater. He told me how long installation would take and what it would entail. He was always polite when he conferred with me about turning water on and off in the kitchen. When installation was complete, he showed me what he had done and explained the various features and pipes and the notations he'd made on the invoice. Excellent service. I've used Restano before and highly recommend them.

INDUSTRY BLOGS

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