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Duff Co

Duff Co

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4.3 Google Review
201 E Lafayette St, Norristown, Pennsylvania, 19401, United States
(610) 275-4453 www.duffcompany.com
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Oct 21, 2017
I needed a fitting for an emergency plumbing repair in my home and I couldn't find what I needed at the local Home Depot, so I called Duff. The guy on the phone was very friendly and told me that he was closed, but would still be around if I wanted to run over - just knock on the door. I was really impressed with this level of customer service and was thrilled they could help me at such short notice. When I got there, he produced the fitting (a no-hub 1 1/4" rubber union that attaches with two hose clamps) and told me that it was $39.85. I was absolutely blown away by this markup. I did some research when I got home and found that this is a $6 part everywhere else. I have no idea why it was seven times more expensive at Duff, but he didn't ring the sale or issue a receipt (said the register was closed for the day), so I can't help but feel like I was taken advantage of. It's hard to say what the final truth is here. On one hand, the guy was willing to wait around and genuinely seemed to want to help me, for which I am very grateful. On the other hand, I really feel like I was ripped of pretty hard. I guess in the final analysis, I should have declined to pay it and let my plumbing emergency sit for another few days, so the fault is mostly mine. Either way, I won't be returning to Duff and I would suggest the average home-owner not use them as a primary source for his or her plumbing needs.

Jan 18, 2018
I wanted a pressure tank-wx250,the counter worker put a wx205 tank in my car. Now I have to waste time & gas to correct this transaction. I felt I should have a discount.

Dec 14, 2017
Duff company is a plumbing supply house dustrial commercial and household they offer water treatment vanity cabinets One-Stop shopping all your plumbing needs I usually deal with salesperson name woodie excellent customer service very very knowledgeable if you have a problem he can usually answer it with no problem a family-owned business

Apr 13, 2018
Service was great had everything I needed

May 6, 2017
Went there 10 min before close on Saturday. Found the faucet part I was unable to locate @homedepot. These people are very knowledgeable. If you have plumbing needs or need maybe old parts, go to this place directly and skip the big box stores.

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Opening Hours

Mon:7 am - 5 pm
Tue:7 am - 5 pm Today
Wed:7 am - 5 pm
Thu:7 am - 5 pm
Fri:7 am - 5 pm
Sat:7:30 am - 12 pm

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