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John Dirosato Plumbing and Heating

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2.6 Google Review

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2130 Carol Ln, Norristown, Pennsylvania, 19401, United States

(610) 539-3626 www.dirosatoplg-htg.com

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Refresh Reviews 2.6

Ben Schriver

Apr 25, 2018

Two workers came out and addressed multiple questions and issues I was having as a new homeowner with my HVAC system and plumbing. Both gentlemen were very professional, fixed the problem, and helped educate me around future maintenance. Will definitely be using these guys in the future.

Matthew Bolger

Jan 6, 2018

My wife and I had the same experience as others that have posted reviews regarding John DiRosato Plumbing. They charged us $600+ to fix an issue with our dishwasher. When we received the bill in the mail we were shocked. The bill was charging us for 2 men for 2.5 hours. In reality, two men arrived and one man left right away and returned at the end of the first hour. At that point the two men had a discussion about what needed to be done and left together for a half an hour to get parts. They returned and both worked for about an hour. We were charged for 2 men, for 2 and half hours. One man was not even at our home for an entire hour. He was not getting parts, he did not even know what we needed until the end of the first hour. He returned with a soda. We called Keith asking for an explanation and he said he would get back to us after "speaking with his guys". We told him we wanted to pay the bill, but we didn't believe the price was fair. We should have been charged for only one person for the first hour. He then lied to the owner stating that "we refused to pay". We called more than once over the course of months and never received a return call. We then received notice that our bill would go to collections if not paid within 7 days, and we called back asking for an explanation again. My wife was told by Keith that he didn't have time to talk to her and that the owner could get back to her a month and half later when he returned from vacation. She was also hung up on. We received a letter from a collection agency dated one day later than the 7 day notice sent by DiRosato. We paid the bill prior to receiving this and attached a letter asking to be reimbursed with the difference. The check was cashed an hour later. It was convenient that the check was cashed so quickly. In addition, John DiRosato was in fact at the office and not away. I hope people read this and think twice before contacting this company. Do so at your own risk.

David Wingeron

Mar 30, 2017

Very professional, and did the work really well. I would recommend, and I will call them the next time I have any plumbing needs.

Christine Egbert

Oct 11, 2016

So upset right now... I love writing great reviews for small businesses but unfortunately this company gets the lowest of the low because in my opinion that's what is deserved. I called because I had a clogged drain and needed to get it fixed. I made an appointment and asked the cost. They said they had to see it. Then when they came and unclogged it, I asked how much and the gentlemen said they did not know and would send an invoice. Well... I just got the invoice and am not happy. $270 to do a job that took them 10 minutes. I understand there is a flat rate for these things but if it was that much I would have gone to Horizon quoted me at $170. The reason I went with this company is because I like to support small and local business.. Well I guess not any more... I even called to just let the manager know that I was going to pay the bill but was upset and how I felt deceived and he just said he would note it on the ticket... He even said it is a flat rate ($270). So.. he should have been able to tell me that when I first called..

Abraham Diaz

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Opening Hours

Mon:7 am - 4:30 pm

Tue:7 am - 4:30 pm Open Today

Wed:7 am - 4:30 pm

Thu:7 am - 4:30 pm

Fri:7 am - 4:30 pm

John Dirosato Plumbing and Heating

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