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Benjamin Franklin Plumbing

Benjamin Franklin Plumbing

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4.6 Google Review
516 Running Pump Rd, Lancaster, Pennsylvania, 17601, United States
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Refresh Reviews 4.6


Apr 28, 2018
After waiting over 12 hours, arriving AFTER all stores possibly having my replacement part are closed, Am I supposed to be relieved that I am charged $612 for a faucet set that could be bought $50? You know, a 1100% mark up. I have ZERO doubt that their arrival at 9pm was after stores closed for this purpose. Plus my service call charge, plus labor. RACKET!! Not to mention, my chrome metal spigot is replaced with a $600 chrome PLASTIC spigot. Shoddy workmanship, the spigot is loose in the wall. I will be stopping payment on the check until this is resolved.

Feb 18, 2018
Charlie from Benjamin Franklin Plumbing came out same-day on a Saturday to diagnose our failing well pump and replaced it right away. Their service was, as always, prompt, friendly, and thoughtful, and they did a great job explaining things. Much appreciated! On another occasion, we had an issue with our pressure valve, and Charlie again came out same-day and helped us out. Thanks for everything.

Apr 18, 2018
Received some incredibly unprofessional treatment at the hands of manager Brian Burton. Glad I didn't end up working here. Do yourselves a favor and find yourselves a plumbing company that's run by more professional people.

Dec 12, 2017
Charlie W. arrived at our house on time and went straight to work. He checked each of the areas in our home that had plumbing. W/o any waiting he got the items checked, drained our water heater, and checked the water softener in our garage. He was kind, courteous and very concerned about doing his job. He sold us some liquid that is more nature friendly to clean our drains. Explained its purpose and how to use it. After he left we felt confident in his work and was not disappointed. Never have been. Good job, Charlie.

Dec 18, 2017
These guys are the best ! Quick response time , very professional, Mathew is a fine young man who is personable, well spoken , and got the job done quickly. Mathew also explained not only everything he did, but advised me as to other potential problems that will need attention in the future. Note to management...give Mathew a raise he is a huge asset to your business. Five stars and that's rare for me.

INDUSTRY BLOGS

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the whisky...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

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