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Reeves Plumbing & Heating Co

Reeves Plumbing & Heating Co

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4.8 Google Review
1850 W 21st St, Erie, Pennsylvania, 16502, United States
(814) 459-0004 www.reevesplumbing.com
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Refresh Reviews 4.8


Apr 27, 2018
I have used Reeves several times in the past and have been happy with them until now. First I would like to say they are courteous and respond in a timely matter. Recently our neighborhood had both a water main break as well as a fire hydrant being replaced and we had large amounts of dirt come through the plumbing. After that our kitchen faucet starting acting up. After the faucet was turned off, water continued to come out for about 5 seconds. I know it doesn’t sound like much this is not normal. After researching this it looked as though the cartridge might need replaced. I also cleaned the aerator as best as I could to make sure this wasn’t the problem . After I was unable to disassemble the faucet myself I contacted Reeves and described exactly what the problem was to the person answering the phone. Technician arrived within 20 min. After turning the faucet on and off 2-3 times his only response was”well this is normal “. I asked about the cartridge and he felt this was not the problem and Said I could either accept this or I could have him replace it for the cost of over $400 and that was just a basic faucet. Installation alone was $179.00! I honestly felt that he did not want to try to look at it and only wanted me to replace it. I thanked him for his time and his response was “I hate to do this but I still have to charge you for the call$89.00!!! The only thing he did was turn the faucet off and on! I did not want to spend that kind of money on a faucet if it could be fixed so I went to Home Depot and bought a new aerator (4.97)as a last ditch effort and that was the problem!! Long story short I do not think I will use Reeves again.

Jan 19, 2018
Reeves Plumbing and Heating is a class act business. We had a major drain clog with our kitchen sink. Chuck from Reeves came out and assessed not only the drain issue, but the overall plumbing of the house. Since we have an older home, it was found that the plumbing in the house was very bad. In some cases, the previous owners of the house used substandard materials and practices just to get something to work (partially). Reeves gave us a great quote to replace all of the plumbing in the house. They have had their crew here all week and continue to work through issues due to the old house structure. All of the crew members have been very informative and helpful throughout this process. If you have an older home that needs new plumbing, I truly believe that Reeves is the best in the area. Thanks again Chuck, Chris, Rob Reeves, and the rest of the crew at Reeves plumbing!

Dec 5, 2017
I had Reeves come for what I thought was a simple hot water heater job. The first technician replaced the tank and everything was great when he left. Due to the plumbing in my home, I needed Reeves to come back. They came back quickly and rectified the problem. I have had Reeves do multiple jobs at my home and have always been pleased with the quality of the technicians, their timeliness and competitive pricing. I have used other plumbers in NW PA and would recommend Reeves.

Apr 23, 2018
Reeves stands behind their work. If there's an issue, they take care of it. I've been dealing with them for years and plan on it for years to come. Tony went above and beyond!

Apr 5, 2018
Chris and Tony were great and also caught the hot water heater needed looked as well. Appreciate the quick repsonse, the super service and the value of the call. Ive used Reeves in the past and will use again in the future! Thanks

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