Mr D's Plumbing & Heating Inc.

Horrible service. They have a camera that does not solve the problem. And they charge me a lot of money and the problem still exists. Do not use this company they are rippoffs. There are cheaper plumbing companies our there. Make sure u get free estimates.

Great service. Returned my phone call within an hour and came out the same day (a Sunday). They were able to give me a temporary water supply hookup while waiting for the digging permits. They were able to diagnose the problem and fix it with minimal disruption. Workmen and office staff very friendly and courteous. I would highly recommend.

I will never use them again. I had to get a sink installed in my main bathroom because I was having a party last week for my daughter's 8th grade graduation. Told them I need to have have them come out after 4 because I work- and this HAS to get before Friday. They agreed. The lady on the phone even asked me if i had a sink already, bc if not they could provide one for me, or we could go to Home Depot (which is down the street from my house) that day. During the initial phone call I also asked about unclogging a drain in my master bathroom shower. I was told it was $195 flat and that the plumber who comes out can do whatever I need him to do. The after hours lady relayed my message, and someone called me back a few minute later. I informed the man again that this HAD to be done before Friday. (it was Tuesday when we spoke) He informed me that he would be out the next day and get everything done for me. So the guy shows up, and informs me that I have the wrong type of sink and that i need to purchase another one. OK fine... its after 5 so he tells me there is nothing that he can do. I ask him about what the person on the phone said about going to Home Depot, and he says he can't do that... OK Fine... I let him know I would be purchasing one that evening by myself and that he would need to come out tomorrow to finish. He indicates that i need to call the office and "maybe'' he'll be the one to come out. -Whatever... Oh and I almost forgot that he did NOT clear ANY drain in my bathroom (remember that part, its important). Not only did he NOT clear the drain, when I asked about it, he informed me that he was not even able to do it, and that a different man, with another type of truck and tools would have to be the one to do that request. Clearly the opposite of what was told to me on the phone... The next day, I called the office and asked to have this guy come out again today... same thing applies, that I need to have him come out after 4 (around 4:30 -5) bc I have to work... This time I'm told they are going to charge ME extra bc they have to pay their guy overtime... yea OK!!! I quickly remind her that this was NOT acceptable, and i firmly indicated before they took my $95 deposit (for doing nothing) that I needed him to come out AFTER 4. After getting clearance from her manager, she agrees and asks if I can come home earlier.... fine screw it... I told her I would leave at 3 and be home by 3:30... OK... I left at 2... the man didn't show up until after 4:15... - so you know I'm pissed right... again, whatever... I just want my sink installed.... He installed the sink, left me the invoice, to be charged the next day, and I test out the sink. Great! He cleans up and leaves. So the worst part is over right?? WRONG!!! Now when you flush the toilet it makes a loud HUMMING sound, and if that wasn't bad enough, they OVERCHARGED me- remember that $195 fee for unclogging the drain? You know, the one the man said he couldn't do? Yea, I was charged for that... So I called when I realized all this... someone was supposed to call me back when they reviewed my bill.... its been like 3 days, and still not resolved.... Next step... better business bureau... next step after that... my lawyer!!! The pictures of the receipts indicated, what I was invoiced, vs. work actually done. Also- they were going to charge me almost $300 to install a faucet in my kitchen... They are the worst!!!

Mr . D and his team provide the best customer service and excellent expertise. They come with a lot of experience working on Philadelphia area homes - especially older ones like mine. I've hired them to do two major jobs including a sewage pipe replacement and a full bathroom remodel including all new plumbing throughout. Both experiences were stressful for me but the women in the office at MR. D's put me at ease and the guys on the job site were so knowledgeable and go above and beyond to provide the best work. Would recommend to anyone!

We have used Mr D's several times over the past few years.The response time and service of work is extremely exceptional. We have always been in luck to have the same tech come and do the work,and he does excellent work. He checks and makes sure there aren't any other problems to the exiting one we called for. When asked about plumbling will recommend to family/friends. Thank you Mr. D's.