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Mikes expert Drain & Plumbing

Mikes expert Drain & Plumbing

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1.0 2 reviews
170 Smith Ln, Jonesborough, Tennessee, 37659, United States
(423) 946-2209 mikesdrain.com
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10 months ago

Update from previous review

I am updating my review. I am going to add pictures to back up my complaint. The first picture is of the pipe they glued and how crooked it is. The second picture is the tie strap that is suppose to hold the pipe at a slight angle for the pipes to flow correctly. Now they can't because of how he glued the pipe. The third picture is a picture of the clean out access they said they couldn't find and said they had to pull my toilet up. Well they did...and soaked my floor because they didn't drain the water out of the toilet. The last picture is a picture of my soaked floor and how wet it was. My toilet still is loose and wobbles. They tried to say my floor was rotten and that is why it was rocking back and forth. Humm...my floor is not rotten. It was soaked from your technicians.
I am updating my review. I am going to add pictures to back up my complaint. The first picture is of the pipe they glued and how crooked it is. The second picture is the tie strap I am updating my review. I am going to add pictures to back up my complaint. The first picture is of the pipe they glued and how crooked it is. The second picture is the tie strap I am updating my review. I am going to add pictures to back up my complaint. The first picture is of the pipe they glued and how crooked it is. The second picture is the tie strap I am updating my review. I am going to add pictures to back up my complaint. The first picture is of the pipe they glued and how crooked it is. The second picture is the tie strap

11 months ago
Employees are sneaky and they will rip you off. Charge 200 dollars to supposdly glue a pipe back that belongs to you. Don't tell you how much they are going to charge you to glue it back and then say you said it needed to be done.Take the toilet up and flood my floor in the bathroom because they said I didn't have a clean out pipe so they needed to take the toilet up. Everybody knows you can't get your water hooked up without a clean out valve. Leave the toilet rocking back and forth loose. They came back to access their mess and they were told to leave when they started lying about everything and the owner told him to be quiet. To beat it all the person they did it to is disabeled and lives on a fixed income. Read up on their other reviews and those reviews talk about being ripped off. Not counting some of them talking about messing things up.

Google Reviews

Refresh Reviews 4.7


May 15, 2018
Good job but extremely high priced. Would not recommend or use again.

Aug 26, 2017
Highly Recommended Very Puntual He knew what he was doing, quickly got the job done. Gave great advice. Helped find new problems. Most of all he really knows what 24/7 means..I called over 10 companies a lot which said they were 24/7 and none were able to help me because they were booked or they didnt have anybody working in my area or just because they wanted to take the day off... But Mike wasnt he quickly, responded and arrived at the time said and fixed the problem. He was there when me and my family needed him the most.....

Jan 9, 2017
Would Highly recommend , called they came right out fixed my problem correctly and quickly reasonably priced also I receive my senior10% discount

Mar 8, 2013
The work that was done was good quality. The first time I used them they came right out to help us. Our water heater was leaking and needed to be replaced. But he charged me a outrageous price of $800 to replace a $300 water heater. So he and his son either seen me a women they could make money off or they have extermly high labor cost. I wished I had checked on the prices before or as he was going to get the water heater to not be over charged. That all aside the second time I try to use him, for a busted water line to my fridge, he never came. I called him for 2 days before giving up. The first day at the beginning of the day was he was replacing a water heater for a company, I guess 8 hours later he still was. The second day they would not even answer the phone for us. This left us with out running water for 3 days with 4 kids in our home. Ended up calling someone else.Maybe he felt guilty for over charging us.

Jan 16, 2017

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