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Carrollton Plumbing Service, Inc.

Carrollton Plumbing Service, Inc.

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4.2 Google Review
2515 Canterbury Ct, Carrollton, Texas, 75006, United States
(972) 820-0565
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May 16, 2018
Back in September of 2017, I called Carrollton Plumbing Service. My experience was: * Friday: Quick response, owner came within 20 min after call. Diagnosis: shower neck broke. Turned water off. Had another job to complete. Stated they don't work on Sunday and that he would be out of town a few days. I was very grateful for the quick response. Paid him $175 dollars cash. * His right hand man and another worker came on Saturday afternoon. They were not able to do the shower job (I don't remember the reason) but I also had a new garbage disposal and new kitchen faucet to install. They installed both items. The faucet was installed backwards but he had to go. Said had a date and couldn't finish the shower job but would return on Sunday to finish the job. The next day he didn't show nor called. * On Sunday afternoon I called the business number. An all concerned lady answered and said would call me in a few. She kept her word and within half an hour Mr. Right Hand was at my house in a bad mood. He proceeded to finish the job. He did a very shabby job. My objection to the work he had just finished was received with anger. I paid him, he slammed the front door. I texted the owner about what happened. * Later that week, the owner came by. He corrected the shower job and corrected the faucet installation. * Conclusion: always ask for receipt when paying cash. I was not credited for it. Never allow a disgruntled service man in your house.

Apr 9, 2018
We have used Ken and his team on multiple occasions (freestanding bathtub and faucet, new shower faucet and valve, and a toilet). Always professional with wonderful results. Will use them again for any future plumbing needs. Thank you!

Oct 23, 2017
It's never fun when you find out you have a sewer line leak. After speaking with multiple plumbers, we selected Carrollton Plumbing Service to replace broken cast iron pipes in two areas with PVC. It was important to us to select a master plumber, a company with great reviews, and one that would go through the process of getting the permits from the City of Plano. Carrollton Plumbing Service was able to get us scheduled quickly, and we were relieved that they were able to tunnel under the house to get to the pipes as it was impossible to find matching tile and that would have resulted in an even bigger, messier project.. The owner, Ken and his wife, Louise kept us informed throughout the process. We highly recommend this company. We felt they were honest and professional and resolved our problem quickly.

Jan 26, 2018
"Under slab sewer leak in townhome" Ken and Josh did a fast, efficient, city permitted and inspected repair on my main sewer line 4 feet under the laundry near the center of home. With no way to tunnel they arrived at 8am, covered the room with plastic, took out 4 tiles (Yes four), went down a 32x32 hole, dug a 4ftx5ft hole then repaired and tested the line BY 12 NOON. City inspector was out at 8am the next day with a green tag. That permit and green tag keeps my homeowners insurance and the plumbers liability insurance valid. I actually fired the first plumber I had scheduled because they showed up to do the work but were trying to sneak the work in without a permit. After the guys filled in the hole, they drilled the old concrete and put rebar across the patch before filling with new concrete (very impressed). They literally backed out the door rolling up plastic and I swear this house is spotless!

Jun 28, 2017
Carrollton Plumbing is the best! They were so quick to respond and thorough to find a solution to my problem. They fixed it faster and better than I ever could have expected. Preston and Brandon were completely respectful and detailed and made you feel educated and confident in their abilities. So refreshing to feel like you can really trust someone and they are not just trying to make more money off of me. I will always use Carrollton Plumbing, but as great as they were it will be a long time before I have to call again!! Thank you for fixing my problem and getting my family back to living normally and comfortable! I can't thank you enough! Highly recommend!

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