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NTX Plumbing

NTX Plumbing

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3.8 Google Review
610 S Sherman St #Suite 106, Richardson, Texas, 75081, United States
(972) 836-9740 www.ntxplumbing.com
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Google Reviews

Refresh Reviews 3.8


Aug 30, 2018
On May 1, 2018 our bathroom shower head was leaking caused by our faucets not working properly. We called in NTX Plumbing, whom we've used before, to fix the leak--(and do other plumbing replacements). We purchased a new shower head and faucets and had those installed. Everything seemed fine until August 9, 2018 (a little over 3 months later) the shower started leaking again. We had Scott come out to repair it. He worked on it and said the faucets should no longer leak, so we paid him for his services. Next morning, my husband took a shower and the faucets/shower head starting leaking. We called NTX and Scott came out on August 14, 1028 and worked on it again. He said grit got into the faucet but that it was fixed and we should no longer have a problem. Well, next morning my husband, again, took his morning shower and the faucets starting leaking. We called NTX. Never heard back. On August 15, 2018 I texted NTX. My response (I'm guessing from Scott's wife Mia) was "Okay lemme discuss with Scott and get back to you." No response after that. On August 17, 20189 I sent another text saying "Any word yet?" The response was they tried to call but it went to voicemail. I said I never got any message. I was told they'd call me on Monday as their office was closed (it was the weekend by then. Never heard anything so I sent a long email presenting the problem and asked how we could resolve this. No response. Seems to me I've gotten the runaround. Never heard anything back. It's a poor way to handle an issue. I don't know if the pipes need to be flushed--just a guess as I have no plumbing experience.

Jun 21, 2018
I’ve been using NTX plumbing for a few years now and never have been disappointed! Our water heater went stop working one day and they were able to schedule a technician the next day! Who wants a cold shower? Not me! Another time, my shower head stop working and they figured it out quickly and fixed it! Just today, my garbage disposal and faucet was replace! Easy and flexible to schedule! Great pricing, amazing customer service and professional technicians! Thank you for all the of our plumbing needs! Will definitely call and always use for all plumbing needs!

Oct 17, 2018
These guys came out when I moved into my new building and repaired a leaking sink for me. Professional technicians. Owners are super nice. Pricing is below market. I was surprised at the service call rate. Great value!!!!

Jun 22, 2018
My main pipe was clog up and I reach out to NTX Plumbing. They check their schedule and was able to fit me in on the same day. The Tech came out and ask couples question, then started to get his tools to work. Tech was very knowledge of what he is doing. He was able to to unclog my main pipe within 30 min time from his arrival. Luv it! Will call NTX plumbing for all my plumbing issue.

Jun 14, 2018
Our go-to plumbing contractor in Dallas. We've used them for jobs ranging from $200 to $5000 and have always been happy with the results! Their prices and service are great compared to others we've tried.

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