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Tierney Plumbing LLC

Tierney Plumbing LLC

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3.2 Google Review
120 Wendover Ct, Southlake, Texas, 76092, United States
(817) 251-9292 www.tierneyplumbing.com
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Feb 2, 2018
I have used Tierney for many plumbing needs and have always found them to be very courteous and professional. They are always able to get here quickly and they show up on time. Recently, I had a situation where something went wrong with a repair they had performed and there was some resulting damage to my home. Ron Tierney himself came to check things out and, once he assessed the situation, he accepted full responsibility for the issue. Mistakes are inevitable, the real test is how one behaves when that happens. This company demonstrated the utmost professional responsibility. In my experience with Tierney, I have found them to be experts in their trade, and more importantly, I can attest to the fact that if something goes wrong, this company will do the right thing. They have our absolute loyalty. I am grateful that good, honest companies still exist.

Apr 27, 2018
Timely, professional, quality work in Southlake. Kris did good work.

Feb 19, 2018
We called because we smelled gas - took our plumber from Tierney 4 days to complete - at several thousand dollars. The work was sloppy and his manager needed to come out to assist.

Sep 21, 2017
I'm a tenant in a rental property and have used tierney a couple times. The plumbers are very professional and curious, however, the lady that answers the phone is incredibly unprofessional! There was an unpaid bill from my landlord (not me) and I'm not sure they even have his phone number correct because he always calls people back and pays bills. This woman was being snarky with me. A few hours later when I called to say that my landlord called them and left a message but had not received a return call, she actually replied "How does it feel?" I have never had such poor customer service or someone be shop rude!

Nov 6, 2017
We called Tierney to fix our garbage disposal, a running toilet, a bathroom that had a slight / barely noticeable leak in the faucet, our outdoor water spicket, and a leak in our shower which they fixed previously (so basically their previous fix DID NOT WORK). Only the garbage disposal was fully fixed but the other items I was not impressed with. This is what they left us with along with almost a $1,000 bill: 1) Running toilet - The guy broke off a piece of a piece of the toilet porcelain resulting in us having to buy a $200 NEW TOILET. While he was fixing it, he even said out loud "I broke the toilet!" They only waived a portion of the travel fee and only offered to waive this small fee after my husband called the owner to inform them of what had happened. The plumber was defensive towards me after his boss called him to ask what had happened. 2) Small leak in bathroom faucet - leak was not fixed and the plumber made it worse. Guy said he had to order cartridges or whatever. He tried to leave the faucet in its original state (before he touched anything) and the faucet started to leak even more and was therefore not usable. Not sure how much we had to pay for him to break it. My father in law ended up coming over to fix what the plumber was unable to "fix". 3) Outdoor water spicket - he took out several bricks, exposing our insulation, to fix this. Now we have to fix someone to fix our bricks. Just more $$$$ to spend to fix what this guy "fixed". 4) Shower leak - as I mentioned, they had previously fixed this but there was still a leak. Basically their previous fix did not work. One piece of advice for the company: Please take off your shoes or wear shoe covers before you walk all over the house. He originally took off his shoes. Then I noticed later on he had them on. Geezus - it's disgusting so be considerate of people's homes!!!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 5 pm

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