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Cathedral Plumbing of Texas, LLC

Cathedral Plumbing of Texas, LLC

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4.9 Google Review
1451 Halsey Way, Carrollton, Texas, 75007, United States
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Sep 5, 2018
We had a non-emergency issue with one of the faucets in the master bath, it had developed a drip. We called Cathedral who does the warranty work for our home even though the builder warranty had expired a few months earlier. Charles and an apprentice arrived - on time - and diagnosed the issue quickly. Even though the home warranty had expired they explained to us that the hardware itself has a lifetime mfr warranty and I could save the money on parts by calling the manufacturer. Since this was not an emergency, and we have a dual vanity anyways, we opted to save the money (we just left the water off to that faucet). After they left I got a call from Amanda with Cathederal customer service who provided me with the model, part #, and phone # of the manufacturer. She said as soon as the parts come in call me back at my extension and I will get someone scheduled to come and install the parts. After the parts arrived Brandon (service plumber) came over to install the parts. He was also right on time and had the parts installed and the sink back to working order. This is a long post but I had interaction with 4 employees and they all were Professional, Courteous, Knowledgeable, and Prompt. We really appreciated them letting us know about the lifetime warranty and giving us the option to save on the cost of parts. We also like that they arrived both times in clearly marked vehicles and presented us with business cards with their names. Both times they were respectful of our home by putting on shoe covers and cleaning up the work area before they left. We will definitely be using Cathedral and recommending them for all the reasons above.

Sep 6, 2018
I am a Building & Engineering Contractor Licenses June 19, 1982, 36 years ago. I am also a Texas Public Adjuster and provided AAA Judicial Services for 17 years having taken an oath of office. I am telling you this because we had problem in our own home and called Cathedral when my deadbeat friends at Robert Johnson Plumbing never showed up after bidding the repairs. No call, no text, nothing- - - so I tried someone new. Brandon and Mark came out. I found them knowledgeable, hard working, no nonsense guys. I had a bid on one item at $1,040 they got done for $375. That is, no baloney trip charges and services fees, etc., just good, hard work at a fair price. I have spent thousand with them, these guys do quality work and have the best available equipment from cameras, to hydro-jet to you name it. They spared no expense to make us happy and turn out a professional product; WHICH IS WHY I DON NOT HESITATE TO REFER THEM (I usually do not do this). Respectfully submitted.

Aug 1, 2018
They were our third call to correct our plumbing issue. The prior two calls (one you see commercials on every morning on local TV) could not make their appointment times - not even close and notified at the last minute. Cathedral explained the process to us and over delivered by showing up just as promised and their tech got the work done quickly so I could get to the office. Great service every step of the way! Our new go to plumber.

Aug 17, 2018
Brandon H. is awesome! Very honest and professional plumber that I completely recommend. He represents everything great about the company. Don't hesitate calling them for any issue big or small. I will be calling Cathedral Plumbing for any questions or service requests. If needed, I hope they send Brandon back out. Thanks for your support.

Sep 2, 2018
We had a shower valve replacement done in one of our bathrooms because it was leaking badly and was also very out of date . Brandon came out to do the job and was very knowledgeable about what he was doing for us . He explained what needed to be done. I was nervous about him having to cut into my sheet rock to get to the pipes, but he did a fantastic job!! I’ve had different contractors out to my house in the past several months to do other repairs and updates to my home . Most of them left a mess for me to clean up after they left or they damaged or broke things . Brandon was very neat and cleaned up any mess that he made . It was nice to see young man with such professionalism take pride in his work . It was not just a job to him . I could tell he really enjoyed what he does . I will definitely be calling them to do the plumbing work in my second bathroom !

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