I don't want to even give the 1 star. I didn't choose them, my insurance company did and I've informed them to removed this company from their list. I have 2 separate issues with this company.
1. they charged $1300 to install a 2nd clean out in order to do the leak detection. I'm not a plumber. The plumber asked me if I had any other clean outs and I asked if they looked like the one coming out of the ground. He said yes. I told him I haven't seen any others coming out of the ground. He takes my word for it (i'm not a plumber) and orders this $1300 2nd clean out. Come to find out, had he put some effort into it and walked around the house, he would have found the 2nd clean out on the back of my house. Thanks Horacio.
2. He runs his leak detection and states that the commode riser in the master bathroom is broken. I didn't go with their bid because it was very high. $2550. I had a different plumber come out to do the work for $1000. This plumber penetrates the slab and gets down to the commode riser and there isn't a break there. He ran his camera and found the break was six feet away from the toilet. So I'm paying $1000 for something that didn't need to be done plus I'll have to pay for the repair where there is actually a break in the line. Thanks again Horacio.
And thanks American Leak Detection.
Susan wasn't very friendly during the whole process either.
