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My Plumber LLC

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3.9 Google Review

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1140 Luke St, Irving, Texas, 75061, United States

(972) 438-1840 myplumberllc.business.site

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Refresh Reviews 3.9

jimmy rodriguez

Jul 26, 2018

[Professionalism] They took care of business immediately and were in and out of the house in less than 10 minutes. There was a communication issue at the beginning but when it was finally resolved, I received immediate service. Would've received a higher rating if not for the delayed contact to set the appointment.

Alan Hill

Aug 30, 2018

Came out to the house and let me know that I had a simple fix. Offered to do it or could do it myself. No charge to make the house call. They are now on my call list for my plumber. I will hire them to make the repair plus more. 👍🏼👍🏼

William Rivera

Sep 17, 2018

I had a plumbing problem, not no more. My Plumber is the best plumbing co. in Texas. Thank you “My Plumber”

Beverly Mitchell

Sep 6, 2018

American Home Shield called My Plumber LLC for an emergency appointment. My water heater is leaking on my 3rd floor in the attic. AHS asked for an emergency appt with My Plumber LLC. My Plumber LLC is going to rush me in on September 11th, 2018!! This is the only company AHS said they could provide because all the others are busy. Avoid American Home Shield and probably My Plumber LLC!!

Josephine Hyman

Jun 11, 2018

I have had a leak in my bathroom sink for 4 days. I contacted my Insurance Co, American Home Shield , who dispatched the call to My Plumber in Irving. 25 hours had passed and still I wasn't scheduled. Finally I called to find out why they hadn't called to schedule me and the woman told me she had 48 hours to do so. NOT ACCURATE. When she finally did, the window was literally from 8:30 - 4:30. Wow! Really? Then, via text, she changed it to 11-2. Then at 2:30, she changed it again, via text, to 2-4:30. At 4:30, she texted me to tell me that the plumber was not coming at all because he was stuck in Dallas and wouldn't be finished for another 3 hours. WHAT???? Completely inept. When I called her and told her that was unacceptable, and that she should send someone else since I have wasted the entire day. Her response was that they only had ONE PERSON WORKING THAT DAY!!!????? REALLY! She was not at all apologetic and seemed to be missing important customer service skills as well as the ability to think on her feet. I wonder how old she was and if she should be working at all?????? DO NOT USE THIS SERVICE!!! By the Way...I still have the leak! UGH. American Home Shield is also low on my list as I have reported this to 3 different representatives, each who promised to call me back and did NOT!!!!!

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Opening Hours

Mon:8 am - 5 pm Open Today

Tue:8 am - 5 pm

Wed:8 am - 5 pm

Thu:8 am - 5 pm

Fri:8 am - 5 pm