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Faucet Doctor Plumbing, Irrigation & HVAC

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4.3 Google Review

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28214 N 168th Ave, Surprise, Arizona, 85387, United States

(623) 214-7161

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Idgaf Aboutchooo

Feb 13, 2017

This company is a poorly run, family-owned business that lacks professionalism and integrity. I would not recommend this company strictly because they do not manage appointments well and don't provide the services requested, then try to charge additional service charges because they can't effectively manage their appointments. I made an appointment and specified exactly what I needed to have done - unclog a few drains and replace a tub spout. The woman who scheduled the appointment asked me what kind of tub spout I had, which is oil rubbed bronze. They knew in advance EXACTLY what parts were needed, yet didn't have them for the appointment. Cool. No big deal, right? WRONG. I was charged $85 for a service call to unclog the drains and told that I could replace the spout on my own. Greg left me without a spout for a day (until at my request, he came back to put on a chrome spout while they special ordered the right one). Two weeks later, he came back to install the correct spout and charged me $55 for the spout PLUS another $85 for the service call. Bottom line - don't use this company unless you enjoy throwing away money. They're totally unreasonable and will not be getting any business from me in the future, which according to the lovely woman who answers their phones, is "ok because we wouldn't come out there again if you paid us to, little girl. I've been running this business for 30 years and don't need you to tell me how to do it." (Direct quote from the company). They're neither honest, nor reliable...but don't believe me. Check out the reviews from Tonia and Greg Singletary- the plumber and his own wife. It's almost laughable that they'd review their own business. Come on guys. At least get your friends to do it.

Ihou Wateba

Dec 27, 2017

Outstanding service

Steven Hultgren

Jun 20, 2016

3 Ton York air conditioner / heater for $4500 2 years free labor and service 10 years parts. Very happy

Tonia Singletary

Feb 11, 2016

Honest, reliable and very reasonably priced!

Greg Singletary

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