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A-1 Budget Plumbing

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3.3 Google Review

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131 Hekili St #Suite 213, Kailua, Hawaii, 96734, United States

(808) 526-3747 www.a1budgetplumbing.com

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Obsidian Sky

Apr 3, 2018

The customer service rep I had in the billing department was full of attitude and repeated my email address with intended aggravation; most places with good customer service will repeat such info for accuracy but I had to ASK her to repeat it to make sure she got it correct. Hawaii in general needs to work on customer service. There is a noticeable "hurry up, you're bothering me" kind of attitude when it comes to servicing clients here. I would hope A1 Budget Plumbing would focus more attention to their service department for overall customer satisfaction. Overall their plumbing technicians were pretty good.

Robert Aquino

Apr 23, 2018

Big Mahalo A-1 Budget Plumbing for replacing our bad leaky water heater! We called it in and with in 24 hours it was replaced with a good quality product. Josh did excellent, clean, professional well done work. We'll not hesitate to recommend such an excellent plumbing company to those in need.

jason cosma

Mar 29, 2018

A1 "Budget" plumbing told me the charge would be $95/hr plus material. They changed out our water shut off valve that I already exposed for them and they charged me $312 for an hour and a half of work. Then when I questioned them they said they sent out a helper as well at $65/hr. First off, they never told me about sending additional helpers for additional charges. Secondly, I just had another plumber come out to work on the same line, adding in a new water spout which was a bigger job and it only took this single professional plumber 1hr. Finally, my daughter who was home at the time watching them from inside the house told me they were sitting in the truck for a while when they must have been running the extra time. I wouldn't use a company that tries to slip in additional fees without informing you!

Lynette Hokama

Oct 7, 2016

My third wonderful experience with A-1 Plumbing in Kaneohe made my month! Their technician Lloyd was not only efficient and thorough, he was a great example of someone who loves what he does. That is, helping people. You could tell he saw beyond the task and his priority was to make sure our concerns were addressed. He fixed our toilet then pointed out that there was still time within the hour we were being charged and he could look at any other plumbing concerns we had. We did, and when our options are decided we will call A-1again! Superb service! Thank you Lloyd and A-1!

RY TC

Aug 16, 2017

Outstanding company. I had a gas leak. I called A-1 Budget Plumbing - Kailua and Jackie did not hesitate sending their plumber (Keahi) to assess the situation. Following day Pete and his helper, Chris, arrived and had everything squared away in good time. They were professional. Very courteous and respectful of my property. Pete assured me saying, "I'll fix the problem and make it look, like this is my own home". Mahalo nui loa.

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