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Titan Sewer & Drain

Titan Sewer & Drain

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4.2 Google Review
194 Hoover Pl, Union, New Jersey, 07083, United States
(732) 718-2555
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Feb 1, 2018
On 1/29/2018 I had hired Jimmy the 2nd time to come and reroute a hot water pipe Jimmy came over the next day with his father ( really nice guy) . Appointment was for 8am but ended up arriving at 9:25am. Jimmy explained what he had to do which involved bleeding ( let air out or purge) from all baseboards throughout the house and empty the boiler. So the old pipe can be cut and replaced with a new one. After an hour and a half . He was done. Within an hour after he had left, noises were coming through the baseboards but not just noises, but sounds as if a pipe had busted and water flooding my home. I informed Jimmy via text of the issue and he explained it was probably a check valve that went bad. I had hoped he would have extended the courtesy to come and check the work he had just recently have done to see if all went well. After explaining that we have never had issues before with the water boiler system and never heard of these such noises His reply was this . Jimmy: "I know before It worked but when i refilled the boiler Maybe the check valve failed Not my fault Can’t foresee that " Me: "So what do i need to do now? As a customer I dont know this area of expertise. Do i have to hire someone to come check and find out if something has to be repaired?" Jimmy: "Yes." Very upset and shocked that you would do this to me Jimmy. I had good vibes and great service from you the first time, I thought I was going to recieve the same again. Its not about the money. Its about great customer service and getting the job done right the first time.

Nov 5, 2017
Jimmy at Titan is excellent. Last year he came over right away on Christmas morning to clear my main drain! And this year he came at 6am on a Sunday morning to do the same! He is quick, response, and nice to work with. I will definitely use Titan again in the future.

Dec 6, 2017
Titan sewer and drain were on Time and very Professional. They figured out the problem and solved it right away!! I would recommend them to family and friends!

Oct 2, 2017
Jimmy from Titan was AWSOME!! Called HomeAdvisor for a clogged drain, he called within 5min, and was at my home doing repairs with the hour. Very professional, and clean. Will definitely use again. M.W.

Apr 7, 2018

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